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[Resolved]  Lic Of India — Death Claim problems

Dear sir,

Myself Bhaskar Ranjan has to narrate that presently we are facing a lot due to negligence type behavior of LIC towards its customer. My father purchased a policy from LIC in May 91 with policy no.[protected]. Unfortunately he died in on 19th Dec'08 leaving is in a great mental agony.

We informed yourself at that time through the agent from whom my father had taken the policy about demise of my father for getting claims.

Now after around 1 month of claim LIC is saying that as this policy was used as a guranty of one SBI loan my father took in July 2003, although it is already paid in 2007 and we have the no dues certificate, we need to submit succession certificate of my father.

Before i want to add that my mother is the nominee in the above stated policy.
Now the thing is even then the nominee is clearly mentioned in the policy paper your team is delaying the money settlement by ccreating the new thing to produce succesion certificate.

We all know that i takes around 6 months to get a succession certificate along with so much followups in court.

I am presently posted in Kolkata, therefore it is very difficult for me to get in touch with the LIC office at Dumka, Jharkhand and the agent who helped us to get the policy is also not giving any help. Due to belief only; my father, myself and my mother and my ssiters has taken policies by the same agent only; and now we are getting such reward for the same.


My contact no is [protected]


Thanking You

Bhaskar
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Aug 14, 2020
Complaint marked as Resolved 
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Subject: Death Claim problems
Dear sir,

Myself Alok Sharma has to narrate that presently we are facing a lot due to negligence type behavior of LIC towards its customer. My Mother purchased policies with policy no.[protected] &[protected]. Unfortunately she died in on 1st of may due cardio pulmonary arrest secondary to NIDDM & drug reaction.

We informed yourself at that time through the agent from whom my Mother had taken the policy about demise of my Mother for getting claims.

Now after around 1 Year of claim LIC is asking me her leave application and Medical certificate now i am submitting medical certificate as LIC asked and the leave application i have already submitted 1 year before at the time of claim with four year leave details by the signature of civil surgeon.

I am presently in Mumbai, therefore it is very difficult for me to get in touch with the LIC office at Hazaribagh, Jharkhand and the agent who helped us to get the policy is also not giving any help.

So please take some action and help me out of this problem and i shall be very obliged if do so.


Thanking You
Alok sharma
Contact no: [protected]
POLICY NO[protected] PROBLEM IS I SUBMIT MY LIC BOND AND ALL DACUMENT BUT AMOUNT NOT CREDIT MY BANK ACCOUNT. WHAT SHULD I DO.name-krishna das. mycontac number-[protected]

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    Life Insurance Corporation of India [LIC]
    Customer Care Service
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    39%
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    Life Insurance Corporation of India [LIC] Phone
    +91 22 2217 8600
    +91 75 5267 6254
    Life Insurance Corporation of India [LIC] Address
    LIC Central Office, 2nd Floor, Jeevan Bima Marg, Mumbai, Maharashtra, India - 400021
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