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[Resolved]  Living Media India Limited India Today Book Club — prchers reebok wachs

india today book club living midia india limited
iam parchers one reebok wachs 799 invoic no ora[protected]
this compeny offer one tour pakkage 5000rs
ihave delivery not i claim my holiday pacage visite web adrees
thi site now closed
cheetting indiatoday book club
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  11 CommentsShareTweet


Dear Mr.Sherry Antony Your complaint has been resolved on 22/08/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:


Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

Dear India Today Book Club
I have received the below mentioned letter by mail. Please resolve the issue immediately.

Narasa Raju DVSL...


Claim your Free Gifts

The details for each of your Free gifts are given below. Kindly save this page and take a print out. Please also read specific Terms and Conditions at the end of this page. It has also been emailed to you for safekeeping.

[ Exciting Holiday for a couple
worth Rs 5000 ] [ Free Round Trip Voucher Air Ticket ]

Round Trip Air Ticket:
Your Free Round Trip Air Ticket voucher no is <>. The expiry date for the same is <>.To redeem your Round Trip
Air Ticket voucher and get your booking request form,
please visit the URL : or call at[protected] or email at

Holiday Voucher:
2 night stay in AC deluxe room| Accommodation in Twin sharing basis | Welcome drink on arrival | 2 veg meals free for a couple for 2 days including breakfast & dinner| All applicable tax | Stay of 1 child below 5 year is complimentary| Free Local Assistance

Your unique no: 11834202A[protected]
Your ITBC membership no: ITBC0978342
Your invoice no : ORA[protected]
Your email id :[protected]
Your Holiday Voucher no: ITBC4618

How to avail your holiday package.

Step 1:
Log on to activate your voucher no.
Just after activation you will receive a link called Booking request form.
Click and download the form & take its print out.

Fill this form and send it to the following address by ordinary post only.
> These documents should be sent by ordinary post only.

Premier Sales Promotions Pvt Ltd
P.O.Box No: 5042
Bangalore -560001

Step 2:
Once your form is received by Premier Sales Promotions Pvt Ltd. they will courier you a holiday voucher within 10 working days.

Step 3:
Please fill in this voucher providing 3 different destinations and 3 different dates of your choice. Please
select the preferred dates a minimum of 40 days from the date of mailing this voucher.
Please give a minimum of a week’s gap between chosen dates.
Along with this, please send the following documents by ordinary post to:

Premier Sales Promotions Pvt Ltd., P.O.Box No:5042, Bangalore – 560001

> Valid Photo ID Proof ( DL, Voter id Card, Passport Copy, PAN Card ) any one of them
> Demand Draft of Rs.800/- in favour of Premier Sales Promotions Pvt Ltd payable at Bangalore branch
Issued only from Indian banks. These charges are collected for the services rendered in the booking.
> Copy of Invoice from ITBC.
> 1 Passport size Photograph.

Please note that you need to write ‘ITBC holiday package’ on the envelope.

Step 4:
Once your documents are received by Premier Sales Promotions Pvt Ltd they will call you to reconfirm the booking at any one of the destinations and date preferred by you.

Step 5:
After getting the confirmation from you on phone, Premier Sales Promotions Pvt Ltd will send you a confirmation e-voucher to your email address with all the details of your travel.

Step 6:
Once you get the e-voucher from Premier Sales Promotions Pvt Ltd you need to print it and submit it to the hotel counter at the time of checking into hotel.
Mean while in case you require any assistance you can E-mail Premier Sales Promotions Pvt Ltd. at [protected] or Call them @[protected] from Monday to Friday between 10:30 A.M. to 06:00 P.M.

Zone City Hotel
West Goa Vista Do Rio
West Goa Nilam The Grand
West Alibaug Big Splash
West Daman Miramar
West Mount Abu Sunset Inn
West Lonavala Treasure Island
West Silvassa Hill View
West Goa Highland Beach Resort
West Lonavala Days Inn
West Mahabaleshwar Park Plaza
West Shirdi Sai Sahavas
West Silvassa Kamat Resort
West Ganpatipule Abhishek
West Goa Safron Resort
West Panchgani Lords Panchgani
West Panchgani Rahil Plaza
West Lonavala Sweet Heart
West Mahabaleshwar Misty woods

North Khajuraho Holiday Inn
North Jodhpur Quality Inn chandra
North Chamba Classic Hill Top
North Dalhousie Grand View
North Dehradun Hotel Meedo's Grand
North Haridwar Ginger
North Manali Hotel Sun Park
North Manali Highland Park
North Mussourie Nand Residency
North Mussourie Surabhi
North Mussourie Vishnu Palace
North Nainitaal Vikram Vintage
North Shimla Aashiyana Regency
North Bikaner Lalgarh Palace
North Haridwar Mid Town
North Haridwar Classic Residency
North Manali Hotel Snow Valley
North Mathura Sheetal Regency
North Jaisalmer Rajvansh Resort
North Jodhpur Suncity
North Shimla Asia The Dawn
North Agra Deedar-E-Taj
North Jaipur Aroma Classic
North Jaipur Sarang Palace
North Jaipur Golden Inn
North Khajuraho Hotel Payal
North Jaipur Polo Victory
North Rohet Rohetgarh Palace
North Udaipur Vishnupriya
North Udaipur Hotel Ashish Palace
North Palampur Sai Gardens

East Darjeeling North Star
East Dooar Sinclairs
East Gangtok Golden Hieght
East Puri Toshali
East Darjeeling Seven Seventeen
East Kalimpong Sood Garden
East Puri Hotel Samudra
East Siliguri Hotel Apollo

South Cochin White Fort
South Mangalore Poonja international
South Ooty Sagar Holidays Resort
South Kodaikanal Kodai International
South Tirupati Ramee Guestline
South Cochin Sea Lord
South Munnar Hill View
South Munnar Las Palms
South Mysore Hotel Sidharth
South Ooty Lake View
South Kodaikanal Golden Park Inn
South Kodaikanal J. C. Residency
South Kovalam Sagara Beach Resort
South Yercaud Hotel Shevaroys
South Yercaud Star Holiday
South Ooty Nalapada Residency
South Visakhapatnam Hotel Meghalaya
South Visakhapatnam Hotel Syamala Palace

Terms & Conditions –Holiday Vouchers

1. This offer is for 2 Nights break for 3 people, ie, 2 adults & 1 child (below 5 years of age) sharing a
standard room, at one of the participating hotels. The package will also include 2 meals – Breakfast,
and Dinner for the couple during the stay.

2. The offer is subject to promotional availability.

3. There is a strict limit of one booking per customer and per home address for the duration of the
promotion. Only one request per envelope will be accepted.

4. This offer is available only to qualifying India Today Book Club customers.

5. This offer does not include any additional costs(e.g. extra nights, food & beverage, apart from the
meals offered above, or other charges) that, if incurred, must be paid for directly to the hotels.
A nominal charge of Rs 800 to be paid by the customer by draft to Premier sales promotions ltd. as service charges.

6. In order to obtain this offer, the Booking request form must be completed and mailed to the
PREMIER SALES PROMOTIONS PVT LTD at the address given. All customers must state three
different choices of locations and 3 different choices of dates. Incorrect or incomplete forms will not
be accepted, or contacted – invalid applicants will not be able to take further part in the promotion.

7. All booking request forms need to be received at the address of Premier Sales Promotions as
specified during the time of redemption. Booking request will not be accepted on telephone, fax or email.

8. The holiday voucher is valid for 12 months from the date of issue of the voucher by ITBC.

9. A confirmation letter will be issued in the name of the applicant by PREMIER SALES PROMOTIONS
PVT LTD reservation office and all recipients are required to carry the original of the same to be
produced at the time of check-in at the hotel. Once a confirmation slip is issued against a particular
request, no changes thereafter will be entertained. Customers may also be asked for proof of
identification upon arrival at the hotel to redeem the offer.

10. If the hotel booking request is unavailable the agent will contact you with alternative hotels within
your choice of location or alternative dates.

11. If for any reason the booking is cancelled a cancellation fee may be charged. All bookings
cancellations must be made 72 hours prior to the scheduled date of arrival. A failure to heed the 72
hour rule or a failure to show up means a cancellation fee will be charged to the debit/credit card.
This fee can range between Rs.2000 to Rs.4000.

12. By sending the Booking request form to PREMIER SALES PROMOTIONS PVT LTD customer will be deemed to have accepted the Terms & Conditions.

13. The holiday voucher will be utilised only by the person to whom it will be issued .

14. All bookings must be made with the PREMIER SALES PROMOTIONS PVT LTD in advance of arrival at the hotel.

15. The offer is for a maximum of 3 persons, 2 Adults & 1 Child (below 5 years of age).
Any additional persons travelling, may be eligible for discounted accommodation,
which has to be paid directly to the hotel.

16. The list of the participating hotels is subject to alteration in the event o[censored]nforeseen circumstances.

17. India Today Book Club and PREMIER SALES PROMOTIONS PVT LTD are not responsible for the
management of the hotels and will not accept neither liability nor claims for disappointment or
dispute in relation to the management of the hotels.

18. Except in the case of fraud, Premier Sales Promotions Pvt. Ltd, its agents and distributors cannot be
held responsible for the information supplied by the hotels including any information on their websites.

19. Photocopied, scanned, illegible, tampered or defaced Booking Request forms will not be accepted by the Agent.

20. The Booking request form or booking confirmation letter is not for sale, resale or redeemable for cash.

21. Any dispute arising from this promotion is subject to jurisdiction by the courts of Bangalore.

22. This offer cannot be used in conjunction with any other offer at India Today Book Club.

23. All offers supplied by PREMIER SALES PROMOTIONS PVT LTD, PO Box 5042, Bangalore 560001, India.
Ph:[protected]. All queries should be sent to this address.

Terms & Conditions For Return Air Ticket
Your Round Trip Air Ticket Voucher No is : IT16609

Please go through the following screenshots as a guideline for claiming your Round Trip Air Ticket Voucher.
Step 1: Log onto and book your ticket

Step 2: Enter your round trip ticket voucher number issued by India Today Book Club

Step 3: Click on the Click Here link to register for your booking request form

Step 4: Fill in your details in the given form

Step 5: Your Details are

For any query please call us at[protected] or email us at [protected]

* Terms & Conditions Apply
My details are mentioned below for the same offer. ITBC is cheating the customers

My unique no: 11834202A[protected]
My ITBC membership no: ITBC0978342
Invoice no : ORA[protected]

DVSL Narasa Raju
Dear Sir,

I have purchased a touch screen samsang mobile from your counter through Credit card 3 weeks ago.The free gifts which you have promised to give, still not received. The free gifts namely, 2n/3d hotel stay and Rs. 5000/- cash voucher discount for diamond jewelly purchase are not sent by you, even after continuous contact with your officials through phone. I do not understand why you are sending the free gifts along with products. Due to difficult procedures to claim the free gifts many of our customers do not claim the same. Otherwise you are not supposed to give the same. Only your intention is to sell products giving false promise. If not please answer my query in my email address clearing all doubts and send the free gifts as early as possible.

Sincerely, C.K.Paul, 30/09/09

India Today Book Club — Non Receipt Of FreeAIR Ticket

Refer-Inviice No-ORA[protected]. LOGIN WEB ID NO-1153468. Unique No[protected]AO90012186.
Against my order I have received the World History Book Along with Eight otherbooks,and one RBK Watch but the Free roundtrip Air Ticket Worth RS: 7000.00 was not enclosed. The Invoice is Dated 18 Nov 2009.The choice of destination is Banglore to New Delhi and Back. Please Expedite and send me the Free Air ticket at the earliest.
S.P. Srivastava.
38. Navrathan Gardens P.O.
Kanakpura Main Road
Banglore -560062
Member No. ITBCo9153468.

living media india limited india today book club — non-receipt of free air ticket and reebok bag

I Have purchased Set of 3 CDof 1.Britanica word search CD ROM, 2.Women who change the world CD ROM and 3. World Leaders for which I was assured for free reebok bag and free Air Tickets but till date I have received only cd rom my bag and free air ticket not recieved. My invoice details are as follows:-
INV. NO. - 0RA[protected]
DATE: - 28/11/09
You are requested to kindly do the needful and help.
Sumit Malhotra
D-5 Phase-1
tatya tope nagar
kanpur - 208022

You have taken two remittances : (1) Rs.5, 298.00 for supplyin Kodak Digital Video Camera (2) Rs.15, 196.00 for supply of DVD Player with 10 speakers. Till writing you have not confirmed regarding the second consignment. Although over cell phone you confirmed for Rs.1, 519=00 for supply of DVD player and speakers and how come taken remittance of Rs.15, 196 from ICICI credit Card. Please do inform me immediately. Order number was[protected] &[protected] respectively.
dillip kumar mishra,
With respect to your advertisement in daily news paper regarding bundle offer for REEBOK wears last October 31st, I had ordered the same and the payment made by my HDFC credit card for sum of Rs.3199. I got a booking No.[protected] RBKSP. and told me that all things will deliver within three weeks from the date of booking, Also your representative call me last November 29th to confirm my address to send said consignment he also told me will reach within a week. Unfortunately i didnt get any things or information yet.
Kindly do the need full for the same as son as earlier.


Nixon P Jose
I have also purchased the book from Living Media India . Failed to get any response from Banglore, got directed to another number, which did not answer and kept on listening the recorded voice for full eight minutes .
The booking request form though claimed but does not allow to be filled . Every time you try to go for round trip it redirects to square A .
Dear Sir/Madam,

Please note my complaint via this mail written to big city prmotions. Please help us in getting our holiday vouchers at the earliest.

This is in regards to two holiday vouchers held by us:

1. ITBC8169- held in the name of my father Mr R.K Shukla.

The form and DD -no. 110404 of Rs 899/- was sent on 22/11/09 mentioning 3 destinations-
Shimla-10th Feb, Mussorie- 17th Feb and 24th Feb Gangtok.-(please see attachment Old IT BC 8169 and DD). My father was contionusly trying to call up the Big City Promotions helpline since Dec'09 to know the confirmation on his holiday destination confirmation. Though this voucher was received by your office on 4th Dec itself at Bangalore, we did not get any confirmation. We were just told to wait for a confirmation. Only somewhere in the last week of January did we get to know that none of the destinations are available, and thus we will need to fill up the holiday destinations again and send it to your office.

Thus on 23/02/10, we again sent a new destination form mentioning as follows:
14th April- Mussorie, 21st April-Yercaud and 28th April-Gangtok. This was accompanied by a letter and copy of DD sent earlier-( please find scanned copies attached for the same-Letter and IT BC 8169).

The mails below are a desperate attempt by my father aged 63, to try and get a reply from your office to no avail. This is very sad that while trying to sell the holiday voucher Indiatoday contacted him almost thrice a day and now noone seems to be intersted in giving a replt. You must please note that in the meantime he has already been to Shimla and back through Club Mahindra whose services were quick and efficient.

2. IT BC 8174- in the name of Rashmi Shukla
This was sent on 15/02/10-giving three destinations-
Ooty-1st and 2nd May, Mysore-8th and 9th May- Munnar-15th and 16th May.
Please find attachment-IT BC8174, which shows scan of form and DD no. 110403 of Rs 899.

We have been trying to desparately call your Big City helpline[protected] for more than 20 days, we were kept on hold for more than an hour-with the automatic machine playing musically and asking us to wait till somebody attends our call but nobody attended the call. We even wrote mails to : [protected]; [protected]; [protected], which can be seen in trail mail below, but nobody seemed to reply.

Tired of all this, I called your[protected] no., and they suggested that I should write a mail to above email addreses and I will definately get a reply. On Wednesday, 17th March I finally got through your helpline no.[protected] and told the lady at the other end to help me out with both my vouchers, but she was very confused and asked me to write a mail again, which I am now doing.

Now, you have complete status of my holiday vouchers in this mail. We are already in the last week of March and have given destinations for April- ITBC8169 and May ITBC8174. It takes time to book the air tickets and we need to get a confirmation on this asap. Specially for ITBC 8169, since it was rejected earlier due to non availability of destionations and we were promised that we will surely get it in the second time.

I request you to kindly help me out and confirm my holiday vouchers for:

ITBC8169-Mr RK Shukla14th April- Mussorie, 21st April-Yercaud and 28th April-Gangtok.
ITBC8174-Rashmi ShuklaOoty-1st and 2nd May, Mysore-8th and 9th May- Munnar-15th and 16th May.

You must understand that holiday is for pleasure and your non co-operation in services is turning out to be a mental torture inspite of paying the dd and form on time. I request your quick intervention in solving this matter and confirming our holidays. If I do not hear from you till Monday 22nd March on this, I will take this up very seriously with the Consumer Forum and also seek compensation for mental torture in the entire process of trying to get my holiday voucher for which I have already paid.

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