[Resolved]  Lloyd/ AC — Bad service, no replacement

Address:

Thrissur, Kerala

Hi,
My name Anand Namboodiri, Main priest Koodalmanikyam Temple, the one and only Lord Bharatha Temple in India.
i bought the AC FLO 9JACGL4 on 04/01/2008 for 17000+.
after 5 months the cooling became low, and i told the agency from where i bought the AC, unfortunatly there was no use till the end of 2009. then he gave me a toll free number and asked me to register a complaint. i registered the complaint and after a long wait of more than one month, a guy came and said there is a problem in the gas unit. he just filled the gas and took Rs.800 from me without even a recipt.and also he took the remote controll of the AC because it was not working as well. since then there is no response from them who said they are the authorised service persons from Lloyd in Thrissur. i tried to contact them through the phone, but no reply and still not rectified the complaint. and i lost the remote as well. now i can't switch on the AC. i called the toll free number again, which i suppose is a call center several times, and still thre is no reply. now its very hot in kerala and i got an AC which is new and i can't use. how unlucky i am. i am fed up with you people. i should have bought a good AC from some other company which has good product and service. it would be a great help if you could do something.
thanks.
Anand.