[Resolved]  Lodha Group — demanding money more than 20%

Address:

Thane, Maharashtra

We have purchased 3 flats with Lodha CASA RIO last year in Sept i.e. Nyasia D101, Nyasia D 104 and Nyasia C101. The payment towards the down payment was completed in one go for Nyasia D104 and C 101 but for D101 we paid them in installments as the construction was suppose to start only in 2011 September. Payments were made through cheque numbers are 000825, 000834, 000836, 002561, 002564. The interest as communicated by them was 18% pa. Which we agreed to as that would give us some time to make the payments. The agreement value of the flat earlier was 1755000/- exclusive of Car Parking charges, which was later changed to Rs.1865000/- (inclusive of Car parking) and 20% down payment of this value comes to Rs. 373000/- of which we have paid Rs. 273000/-, the remaining should be 100000/- + 33350 for interest but instead they are asking us to pay Rs.187000/-. However all this while no clarifications of the payments were ever provided by them no matter how many times we called to confirm. Also the change of agreement value was not showing up on their system until a week back when one of their representatives got back to us after 6 months. When we spoke with their customer service earlier our agreement value still showed 1755000/- but never did they inform that they have not received our signed letter of reconsideration. We have raised nothing less than 10 - 15 queries, query number is 00004103, 00004104, 00009894, 00012695, 00019703 this were registered queries and rest others by calling them on their customer service no. none of the above were responded or even when they called none had any answer or clarification on our queries. Also , there was no intimation from the builders of them deducting the interest in between the term as we thought a bill for same will be provided to us once we finish up with the down payment amounts. Due to their irresponsible behavior we are now suffering. Even the allotment letter we received it on 23rd of sept 2011, and when we open it the date shows as 08/3/2011 such crooks they are. They are now demanding for us to pay the parking charges of Rs. 108000/- by the first week of October. It is not possible to pay the stamp duty, registration and Parking charges together in one go. If they would have informed us a bit early we could have adjusted somehow to make the rest of the payments but they are just not bothered to communicate or help their customer with anything. They just want money.

My other flats D104 & C101 I have made the full payment of Rs. 324000/- each and now they are asking for the parking charges of Rs. 108000/-. As we signed the agreement value to change from 1775000/- to 1870000/- then how are they asking us to pay Rs. 108000/- coz the 20% of the agreement value is 373000/- so remaining balance is 50000/-. to what i understand now is that they are trying to remove the parking charges in black.
It’s a serious issue as these guys are literally blood sucking us by this and that charges. I want them to check their records, consider the parking charges in the agreement value and to accept their mistake and give us some time to make the payments and waive
off the unnecessary charges due to their horrible service.