LPG Gas — non delivery of gas cylinder

 
12 Reviews
India
 m.l.kapoor
dear sir

I, M.L.Kapoor has booked a gas cylinder on 14th may vide consumer no. 2845 to our agent M/s. Bright Gas Agency at B.K.Paul in Kolkata, West Bengal.
Almost every day I try to contact the distrbutor, either they don't bother to pick up the phone or they say they are sending it.Either they should give the correct reason for the delay or a definite date of delivery instead of keeping the customer under suspence. We are been used forced to use stove as we dont have an alternative.
Pls look into this matter urgently as to why this delay and not responding properly to the our request.
Complaint comments  11 Comments     Updated: Share0Tweet0

Comments

Dear sir,

I am consumer of indane gas 34839.i live in gurgaon.my agency name is RAGHU GAS AGENCY, KHANDSA RD GURGAON.I BOOKED MY GAS BEFORE 20 DAYS.TILL NOW I COULD N'T RECEIVE GAS CLINDER.I TRIED TO CALL GAS AGENCY SO MANY TIMES, BUT NO BODY PICK UP PHONE.EVERY TIME IT'S BUSY.
We have booked for a gas cylinder first week of november and we have not got the cylinder till date. Numerous calls have been made to enquire about the delay but the attendant simply puts us on hold and never responds.

13th November was the promised delivery date but there is no sign of the cylinder whatsoever. The response and attitude of the people working there is shocking and this is just hieght of violation of consumer rights.


Our consumer no. is 16825 and the Address of service for Bharat Gas is :
BHAJAN DHABA main GT road ALIPUR CHOPLA GAJRAULA
DISTT-J.P.NAGAR (U.P) PIN -244223
i have a HP connection, its in RURAL AREA, my problem is

1) there is no fixed timing or day of getting the cylinder, (they said tue & sat) but not get these days regularyl

2) no home delivery

3) Bharat gas cylinder cost Rs. 340/- for non home delivery BUT HP GAS takes 370/- for non home delivery & said he has to pay extra tax, as he has to unload first at city godown, then 2 thing when it comes to rural area he has to pay octrai taxes that's why we take 370/- as there is no godown in rural areas, he has to unload first in his city godown, then supply to rural aresa.

its legal that the Single HP AGENCY has supply both in Urban & Rural,
if he has no godown in rural area, its right that consumer has to pay the extra amount of 30/- per cylinder for tax, & non delivery.


plz reply and also send me any copy of rules for agency for supply of CYLINDER BOTH RURAL & URBAN



THANKS
My complaint regarding late home delivery of LPG Gas Cylinders.I am resident of rural area which name is Radaur Dist-Yamunanagar(Haryana). In my village only one gas agency named Prem Gas Agency of HP. I booked home delivery cylinders on 10/02/2009 but the dealer of HP Gas doesn't supply cylinder till date. When I talked to him about this then he said who r u to teach me rules of delivery of Gas.He said to me that he will supply the Gas after a month. He is also charging extra cost of non home delivery cylinders. He also sells many cylinders in black. He is giving lots of connection everyday at Rs.4000 which is the main reason of shortage.

So it's my humble request to u that u will definately attend my complain and take a punishable step about Gas Dealer.

My name is-----Aman Bansal
My mobile no-------[protected]
My complaint regarding late home delivery of LPG Gas Cylinders.I am resident of rural area which name is Radaur Dist-Yamunanagar(Haryana). In my village only one gas agency named Prem Gas Agency of HP. I booked home delivery cylinders on 10/02/2009 but the dealer of HP Gas doesn't supply cylinder till date. When I talked to him about this then he said who r u to teach me rules of delivery of Gas.He said to me that he will supply the Gas after a month. He is also charging extra cost of non home delivery cylinders. He also sells many cylinders in black. He is giving lots of connection everyday at Rs.4000 which is the main reason of shortage.

So it's my humble request to u that u will definately attend my complain and take a punishable step about Gas Dealer.

My name is-----Aman Bansal
My Consumer No[protected]
My mobile no-------[protected]
In our town only one gas agency is there. M/s Rahul Enterprises, Pathakhera, Sarni 460447 MP.
My complaint is regarding non delivery of gas cylinder at home.I have registered my booking 25days ago though he did not deliver cylinder till today i.e. on dtd13/07/2009 despite having remind many times on telephone.He never gives waiting number to anybody.Many hawkers come to streets to sell cylinder in black .They charge Rs.30-50 extra for home delivery without any booking.They sells cylinders like vegetable.Pl guide me what to do?
Prafulla Dixit
Cell No.[protected]
I am live in churu rajasthan.Here the supply of LPG is so wrong.all the workers and employees misbehave all the consumers.They not attend any call properly.They not supply cylinders whether the booking spend up to two months. All the citizens are feel submissive for those behave.In my house also is a victim of those improper behave.We have booked for a gas cylinder first week of September and we have not got the cylinder till date. Numerous calls have been made to enquire about the delay but the attendant simply puts us on hold and never responds. Please suggest me what can i do?
Sir

I am a customer of Indane with customer no. 15210 which comes under Bedi Gas Agency, Kartar Nagar, East Delhi. I have booked for refill on 21.11.2009 at above said gas agency but yet not delivered the refill even after several request. The cylinder has not yet been delivered whenever I personally approach. Such situation exists for the last one and half years. Every time it so happens. Kindly intervene into the matter and help me. My connection No. is 15210, R/o F-70, Nand Ram Mohalla, Gali No. 1, Brahmpuri, Delhi- 110053. Action may kindly be initiated against defaulter if possible.

Warm Regards

B.K.ARYA
Gajraula gas service delivery is very poor. After booking of gas, they deliver after 10-15 days after given several reminders by phone or personally. However, it should deliver within 24 hrs.I have given several complains but no action was taken by agency.They book the gas after 21 days after receiving the previous order and 15 days more for delivery. How a consumer used a gas cylinder 35 to 40 days.Please ensure the proper delivery. Delivery persons are provided the gas to out side agencies with additional cost immediately.Black marketing is on top rather than actual consumer supply. Please do the needful.
regards


Bhartiagram Gajraula.
Regards

Lpg Gas Cylinder — NON SUPPLY OF LPG GAS CYLINDER

I am a Indane LPG gas cosumer with registrastion No. 2439 with Narain Gas Service, Aliganj, Lucknow. I had booked for refill by online system on 31st Oct, 2011 with token No. 235138. On 6th Nov. I got message on my mobile that cash memo has been made and gas is supplied. Till todate[protected], no gas cylinder delivered at my door is received. I do not know when I will get the gas cylinder. Can you please advise me in the matter as what can be done in such cases and where to report and how to resolve such cases???
Ved Prakash Agarwal,
6/995, Vikas Nagar,
Lucknow
[protected]
Dear Sir/Madam
I am consumer of the Gas Agencies ‘Kiran Gas Service’ (Address: corp. market Nirala Nagar Lucknow situated at IT Crossing, Lucknow). Agency is not servicing properly and delivering timely. So we customers suffer and sleep many times with empty stomach. Please notice the following complaint against agency.
• However, we booked gas timely but they have given only 12 cylinders in the duration of one year[protected] to[protected].
• The employees in the agency are misbehaving with customers.
• There cylinders contain lesser gas and we can not return cylinder because of our so emergent need.
• Many times they are not receiving calls on phone or putting receiver not properly on the telephone after talking so that their telephone becomes engaged.
• Before computerized booking system they were not booking gas timely, however, now, we are able to book gas after introducing computerized booking system.

I will be thankful to you if you take necessary action.
Dr Akhilesh Tripathi
Associate Professor
Department of Mathematics
Isabella Thoburn College,
Lucknow.
(Consumer No.619580) ( email: [email protected])

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    LPG Gas - non delivery of gas cylinder

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