[Resolved]  LPG Indane Gas — Dealers Telephone hardly response

Indane Gas — No response from dealer

Anupama Gas at Trmulgherry, Secunderabad, Ph No.[protected] &[protected] does not answer the phone when we want to book refill.They just keep the phone aside entire day.You may also try from your end to test this. Pl take action in the interest of customers.
GS Deepak
SC No.222800

Sub: Complaint Regarding the negligance

Respected Sir,

I have a domestic LPG connection No 4082 in the name of Rajinder Kaur issued by M/s Venus Gas Agencies, Dhuri. I booked a refill on dated 09/04/2011 the cylinder No. 408159 was delivered on 16/04/11 that was took into the kitchen for cooking on 21/04/11 The Cylinder had a leakage, about which I lodged a complaint to the concerned agency, the complaint was attended on next day, but without fruitful result. I again sent a telephonic message to Sh. Pawan Kumar, who did not attended me properly, saying the I had a confusion, there is no leakage . When I tried to lit the gas stove, it started to give smell, immediately I switched off the stove, again I informed about the leakage They ignored it, without considering the consequences The cylinder is continuously leaking while fitted with regulator in off position also. No body is bothered about the leakage and the consequences there off. Hence I have kept the cylinder outside in Open in my house Despite complaining 4 times nobody bothered to solve the problem, you can imagine the problems in cooking food without LPG. Lest there should not be any kind of mis-happening. I am unable to prepare food on gas.

Hence your good self are requested to look into the matter, and advise the concerned supplier.

Thanking you in anticipation,


Yours truly,


Riju Sharma
D/o Rajinder kaur

Hi,

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Thanks

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