Comments
I purchased one inverter of luminous with battery in Oct 2007.The battery back is very poor from the day one and after several follow up the company has replace the battery after six month.Last 15 days again the battery is not woking (either is damaged or non repairable) & warranty is over.The luminous is promoting battery with its Inverter without expertise in manufacturing of battery.Any battery should not be useless within year or so.Now the company is not bothering as warranty is over, are they making products just to last only for 18 month warranty.I feel cheated by luminous.Please do needfull to atleast get the battery repaired .
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i have purchase the luminous battery the warranty was expired on 15.01.2011 the complain was lodge with the dealers M/S D.K. Industries Mahmoorganj Varanasi. I have already lodge my complain with the dealer on 14.01.2011. When I again contacted my dealer on 17.01.2011 they have given me the no of service centre as the same was not inform to the service centre by my dealers. when i was contacted the service centre their representative have informed us that the warranty has expired because the service centre has not been informed by the dealers. When i have lodge my complain with the dealers within the warranty and not attainded the dealer how my warranty has expired.the dealers and the company are cheating their customer