Dear Sir/Madam,
The undersigned bought a Luminous Car Battery from M/s Seeko Plates & Batteries vide memo no. 2001 dated Dec 04,2008 warranty card no. 234823. Sir/Madam for last 4-5 days I am facing Car starting problem in the morning and i have to push my car to start it. Sir/Madam, today i.e. January 11,2010 when i visited the local service centre of Luminous Batteries the representative first asked me to get the battery checked by the concerned dealer . When the dealer reported the battery to be defected i approached the service centre again and asked them for a replacement. Then the representative started checking the battery at his own n refused the replacement or service saying that i need to visit next morning if the car is not started. I asked them to provide me door step services in that case he straight way refused n stick to his statement.
Sir/Madam, i am facing this problem for last 4-5 days n only after checking out the problem I visited the service centre. I request you to kindly look in to the matter n resolve the matter at the earliest so that i dont face the same problem again.
thanks n regards,
Manoj Bansal
Chandigarh
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