[Resolved]  Madam Enterprises / Bharat Gas — POOR SERVICE

i have Bharat gas connection at Madam Enterprises at Madiwala, Bangalore since 24/11/2007.
My consumer No is 42535. For the last 2 months their service is very poor.The telephone lines of the above agency is very busy all the time. It is very difficult for us everytime to go to the office to book/collect the gas.

The last gas i booked on 29/07/08 and received it only on 18/08/08. Moreover i had to go to the office to collect it and too received after some hot arguments. I found the reciever of two telephones kept on the table there. There were a few more customers in that office with similar complaints.

I request the authorities to take necessary action to enable all the customers to book the refill through telephone and also to get door delivery in time.

Distributer Address:-Madam Enterprises
#3/1, 1st Main.2nd Cross, Maruti nagar, Madiwala, Bangalore-560068
phone numbers: 25635982, 983, 984, and 985.
SMS for REFIL [protected] (not getting any response for the SMS)
24 HRS REFILL No: 12664. (never get this number).
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

The Phones are busy and they don't respond to, if it rings...poor service
I would rate Madam enterprise worse than BBMP office.If you have any other choice please go ahead with it. This guy treats customers like slaves.
I have Bharat gas connection at Madam Enterprises at Madiwala.

My consumer No is 53544145. Recenty I have transfered from Harha Enterprices to Madam Enterprises. Service of Madam Enterprises is very poor and they are not understanding common problems.The telephone lines of the above agency is very busy all the time. It is very difficult for us everytime to go to the office to book/collect the gas. I have personally went to the office and investigated about their telephone lines and came to know that the reciever of telephones kept on the table. Earlier I used to get LPG within 5 days, but from Madam Enterprises we are not getting LPG even after 25 days. If we questioned them while going office they are talking about rules and regulations. May I know whether there is any separate Rule of this agency by government?

I request the authorities to take necessary action. They are not ready to allow us to transfer from Bharat to Indane if they are not able to provide proper service for us.


Distributer Address:-Madam Enterprises
#3/1, 1st Main.2nd Cross, Maruti nagar, Madiwala, Bangalore-560068
phone numbers: 25635981, 982, 983, 984, and 985.
Dear Sir
To,
Madam enterprises
No.15/48, 1st main, 2nd cross,
Maruthinagar, madivala
Bangalore .560068

My consumer no.31493.
Since we have using in 2004.
Last two month your service is very poor.
I am booking on[protected] reference no.166672.but we can't get today on wards. And I get massage on[protected] is the my billing date, cash memo no 227861. Please try to understand public problems.
In your office member is tell you can follow supply person, but supply person can't give any response for us.

With regards
P.Sureshkumar
Consumer no 31493
Mobile no.[protected]
Dear Sir
To,
Madam enterprises
No.15/48, 1st main, 2nd cross,
Maruthinagar, madivala
Bangalore .560068

My consumer no.31493.
Since we have using in 2004.
Last two month your service is very poor.
I am booking on[protected] reference no.166672.but we can't get today on wards. And I get massage on[protected] is the my billing date, cash memo no 227861. Please try to understand public problems.
In your office member is tell you can follow supply person, but supply person can't give any response for us.

With regards
P.Sureshkumar
Consumer no 31493
Mobile no.[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint