[Resolved] Mahanagar Gas Ltd — Delay in replacement of Tiles
This is Rakesh Pai a resident of Neelamaya CHS, Plot No 35, Koparkhairane SEC - 1.
This is to bring to your notice that the Mahanagar Gas Ltd. had introduced gas pipeline for our society on November 2009. However the work started only on 28th December 2009 and they removed the tiles of the private garden area of our society.
As per the discussion the corporation had promised to replace the tiles that would be tampered free of cost.
After a few days they came and took away the waste materials left after the digging and said that the rest would be taken in the next round since the truck was loaded.
Also they refused to replace the tiles and said we would have to pay extra if the same tiles were to be installed. Also the waste mud and garbage was not collected.
They said that if we purchase new tiles they would fit it for free else it would be chargable. So we said as soon as we get the tiles we would intimate them.
The supervisor for the area Mr. Babu was contacted for the removal of the waste placed in the premises of the Row Houses but still after multiple calls he said that
it would be done the same day and even after 15 days now nobody has turned up.
This is a big shame that a very well knowned organisation as Mahanagar Gas has such a staff who harrass people by giving false information and instead of clearing of the stuff just say that we would do it soon. It has been so difficult for us since our private garden area is filled with all the old tiles and mud for 15 days unattended.
The agency named Transwind and the contact person Mr. Arun Ganoo has also seen the situation and yet nobody has helped.
This is a kind request to you to please let this be done as the earliest as it it causing a lot of hinderances and problem as small children are there in the society who might fall and get injured due to all this mess.
Complaint marked as Resolved Aug 14, 2020