[Resolved]  Mahindra & Mahindra — Abusing from a Dry Corp Manager

Address:

Coimbatore, Tamil Nadu

Hi,

Let me introduce myself, I'm Joshy Babu working as a s/w engr in Dubai, and i'm on my vaction now.

This is with regards to the issues i faced from a Dy Corp Manger (Mr. Vijay Kumar, CAI Industries Coimabtore). I have a booked a Mahindra Xylo on the first week of the May 2011 and the dealer acknowledge me that the delivery of the vehicle will be held at Jul 21 2001. And i called the executive on 19 th July and she said the delivery will happen on 22th after registration and the rest formalities as i 've made all the payments on 21sit July.

I called up the same executive on the same and she replied its not possible to deliver the vehicle on the same day as it takes more than 2 days for the registration and all.

Here starts the issues and she handed over the phone to her boss Mr. Vijaya Kumar, Deputy Corporate Manger CAI Industries Coimbatore, he started yelling at me with these reasons and i replied him saying like " you are suppossed to deliver me the vehicle on the same day or the very next day, and i asked him onething that "IS THIS THE WAY TO TALK TO A CUSTOMER?" he replied, "THIS IS OUR WAY TO TALK TO THE CUSTOMER AND YOU CAN DO WHAT EVER YOU LIKE, i said very politely that i've got 2 vehicles rather than this xylo, and i hven't heard anything from anyone else's like this. again he said this is our way and " YOU CAN LOG ANY COMPLAINTS ANGAINST ME".. and the conversation end up.

Kindly read this and do the needful asap. if the complaint tems requires the call log for more clarification i can produce the same.

Joshy Babu
[protected]