[Resolved]  Mahindra & Mahindra Ltd. (Caravel Motors Pvt. Ltd — Cheating with Alloy Wheel

Address:

Vadodara, Gujarat

1.
Quotation Dated 03.09.2010 for Xylo ES ABS + AB was issued to the
party.
2, Invoice: 9.10.2010 CMPL/0310/10-11.
3. Delivery Chalan dt. 09.10.2010 D.Ch. No. CMPL/0310/10-11.
4.Complaint. I, Asha Bimal Bhatt, residing at D/65,Indira Park Society,
B/H Mother's School, Gotri Road, Vadodara, purchased MAH XYLO E8 m-Eagle
BS 3 2WD 8FF ABS Car, with clearcut mention of Spare Wheel. To my
dismay, I found that the spare wheel is Stainless Steel rim instead of
usual ALLOY Wheel. Problem: If I have punctured wheel on highway, how
would I drive the topend car with such SS wheel. That means I have to
take the wheel home and change the wheel and once again come back to the
site and change the wheel. When I have purchased the topend model,car,
does this look good from an aesthetic point of view. Company has
supplied all FIVE alloy wheels to all previous models of Xylo. Moreover,
the Company has not made any mention of SS Wheel as spare wheel in any
of their documents, the copies of which are enclosed. They have shortly
mentioned Spare : YES. But not which one. I have been supplied 4 alloy
wheels and one steel wheel. I have argued with this matter with Carvel
Pvt. Ltd., and their version is that they have received the said car as
it is from the Mahindra & Mahindra, and they have not changed the
spare wheel. Our plea is that Consumer Forum request the M & M to
replace the S.S riml sparewheel with alloy wheel. If they refuse to do
so, please take necessary action on behalf of the consume. Please do
needful and oblige. Thanking you, Sincerely yours, Asha Bhatt.