[Resolved] Mahindra Scorpio — Engine Malfunction and Service Centre said No Problem

[Resolved] Mahindra Scorpio — Engine Malfunction and Service Centre said No Problem

J Jefferey Rayan from Chennai, Tamil Nadu

I have a 2006 Scorpio SLX version (TN-02-V-4623). I was planning for a long distance family trip and so gave my car to "GMS Automobiles" which is an authorized service centre of Mahindra Scorpio. When I used my car at high accelerations, like during an overtake, the engine check light is lit. So, I had told the service centre to check what was the problem. The service centre had my car for a day, tested it with long drives and returned the car to me saying that there was NO PROBLEM and said that the light was a loose connection and replaced the sensor. Believing the service guy, took my whole family out and on the way when I was at high speed in the NH, the engine check light was lit and suddenly my engine stopped. As soon as the engine stopped, the power steering was cut off and I had to bring the car to a stop on the side with SO MUCH difficulty. Thank GOD, there was no heavy vehicle at the back, or else I cant even imagine what would have happened. Your slogan says "With You Hamesha" BUT it was my mistake trusting you guys. I called up the service centre and he says SORRY. What would have happened if we had met with an accident?? Would a SORRY account for it??? I am planning to file a case in the Consumer Court as I have the Receipt from the Service Centre which says No Charge as there are no defects. Was this information helpful? No (0) Yes (1)
Aug 14, 2020 Complaint marked as Resolved
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harsha vardhan reddy.p

from Cuddapah, Andhra Pradesh

mgb anantapur/scorpio m2di — driver side window

m2di on 16 jan 09 they r not able to chek the problem and slove it with the problem i have lost 2driver side window's and now the problem was same no change if i will lost the drive side window again with in on time who will be the responssible for the problem my addres is sanjeeva reddy.p kanekalcross(vil); kanekal(mondal);anantapur(dist) andhra pardesh;pin 515871;contact no : [protected];[protected], [protected], [protected],

harsha vardhan reddy.p

from Cuddapah, Andhra Pradesh

I like to complain on mgb(anantapur)branch my scorpio model m2di no AP02S8899 we have done service on 16th jan 09 they not able to do the service by there mistake i have lost 2driver side window's and now aslo the problem was not cleared whith in the time again the problem will make to brack the window glass again who will be the ressponsible to the problem i want imideate response and they r not able to check the problem and slove that."i need the power window's &power locking system" my addres is sanjeeva reddy.p kanekal (moldel);kanelal(vil);anantarur(dist);andhra pradesh;pin:515871

PRAKASH

from Mumbai, Maharashtra

problem should be service station problem in barbil area they were not provide proper service in barbil we were not face all customer facing problem.

puspraj singh

from Vidisha, Madhya Pradesh

Iam also a scorpio AT owner. After just 6 months and driving upto 11000 kms, engine seized and its in the workshop since 15 days. there the guys are waiting for experts to come from mumbai and replace whole engine with a new one.

COMPLETELY HORRIBLE...pls. think 100 time to go with scorpio AT.

Puspraj Singh
[protected]

deepayd

from Delhi, Delhi

hallo iam having mahindra scorpio running on road at 20000 km/ph would like to service to be done.pls contact on [protected].

ChinmoyRaj

from Bengaluru, Karnataka

On July 1, 2013 I purchased a motor vehicle from your dealership India Garage Bangalore a Mahindra Scorpio Vlx (Temporary Registration). Unfortunately, the vehicle has not been satisfactory because it is leaking water from the AC unit due to which all the foot mats and the interiors are wet, engine check light was on and the vehicle stopped functioning middle of the road, Scratches in the inner cabin (on the dashboard), body alignment (front bumper is not aligned properly), shifting the gear from 2nd to 3rd is not smooth. In past 20 days the vehicle was taken thrice to the service center at IG Workshop (Peenya), Bangalore. Your mechanic inspected my vehicle and agreed to fix the problem under warranty, however, when I collected the vehicle and started using it again, the problem was still there. At the service center, they fixed AC unit (wasn’t helpful), Main Relay was replaced because of the short circuit.
Few days ago again engine check light started flashing, on giving to the service centre they replaced the complete fuel system after being checked by the experts from Mumbai..
It's a new vehicle and till today it's still in service centre..