[Resolved]  mahindra scorpio vlx — service problem

Address:Gautam Buddha Nagar, Uttar Pradesh

I OWN A MAHINDRA SCORPIO VLX, WHICH WAS SENT TO KONCEPT MAHINDRA SECTOR- 2 NOIDA(MAHINDRA CAR DEALER AND SERVICE STATION) ON 16TH OF MARCH DUE A PROBLEM OF IGNITION.
FOR THE WHOLE 20 DAYS THE SUPERVISOR RESPOSIBLE FOR MY CAR TOLD ME THAT THEY ARE TRYING TO DIAGNOSE THE PROBLEM EVERY THIRD DAY THEY TOLD US A DIFFERNT STORY FIRST THEY TOLD US THE PROBLEM IS DUE THE ECU ( ELECTRONIC CONTROLL UNIT) THEY CHANGED IT THEN THEY TOLD US THAT THE PROBLEM IS IN THE NOZZLE THEN THEY TOLD US THAT THE PROBLEM IS IN THE TIMMING THEY KEPT ON CHANGING THE PARTS AND TODAY THEY TOLD US THAT THE PROBLEM IS IN THE CONNECTING ROD AND TILL DATE THEY ARE NOT ABLE TO DIAGNOSE THE PROBLEM AND KEEP ON TELLING US THAT THEY ARE TRYING TO FIND OUT THE EXACT PROBLEM I THINK AFTER SOME TIME THEY WILL CHAGE ALLE THE PARTS BUT WILL NOT BE ABLE TO FIND OUT THE PROBLEM I HAVE REGITERED THE COMPLAINT TO MAHINDRA CUSTOMER CARE OFFICE TWICE BUT THEY ARE ALSO NOT GIVING AND RESPONSE .
EVEN BEFOR E THIS INCIDENCE, AFTER THE LAST SERVICE OF MY CAR , WE SUFFERED A ENGINE HEATING PROBLEM ON THE SAME DAY WE GOT THE CAR BACK FROM SERVICE STATION AND THE PROBLEM WAS DURING SERVICE ONE OF THE MECHANIC IN THE SERVICE STATION FORGOT TO TIGHTUP THE HOSE PIPE DURING SERVICE .
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Aug 13, 2020
Complaint marked as Resolved 
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mahindra scorpio vlx — services are not good

mahindra scorpio services are not up to the mark.
It is one of the best vehicle i have ever seen and mahindra services cannot be matched with any other companies services, mahindra i one of the most customer centric company i have ever seen.

spare not avaliable could be just like a spark only and i can happen with any company in whole world.
mahindra response time is good. spare sometimes may not be available all the times as it can happen wid any company. overall their services level is quite good
Dear,

I am customer of Mahendra and I have Scorpio CRDe. This vehicle perched from Atul Automotives-Jamnagar-Gujarat-India. I have not satisfied with there services and I want to complaint against your brand of Mahendrs at Consumer protection court and published this matter in media as well as news paper before that I want to communicates with your services head so pl conceder this request and send us email address and pl don't make call accepted services head (INDIA).

hoping for your favorable response.

Hiren Kanani
205, Diviyam Complex,
Air Force rd,
Khodyar colony
Jamnagar
Gujarat
Cell:[protected]

Model :- Scorpio LX "W" 9 STR BS3
Date Of Perchase:[protected]Invoice. No. AA[protected]
Dealer Name :- Atul Automotives-Jamnagar-Gujarat-India
Chassis No. 72L63079
Engine No.BS74L69092
Colour:-F.BLACK

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    Uttar Pradesh
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