Make My Trip — Non refund of cancelled ticket | |||
I booked air ticket for Kolkatta-New Delhi for a journey on 14th November by Jet Konnect 9W-2278 through Mak my trip. I cancelled it on 11th November and there is a mail from Make my trip that refund amount of Rs2000 shall be credited to abk account. In spite of regular communication there is no sight of refund. They wanted my bank details for refund. As I was not eager to share the bank details, they informed me that unless I provide the same they will not refund. Thereafter I provided the bank details on 20th November 2010. Till date they have nt refunded the amount. They informed me that due to some technical problem, they will not be able to refund the money. Can you suggest how I can get my refund. Can I take it to Consumer forum or I had to take legal steps to get the refund. Any assistence and guidnace is highly appreciated. Suresh Kumar [protected]@yahoo.com Was this information helpful? | |||
1 Comment | |||
Comments
39%
Complaints
8076
Pending
0
Resolved
3068
+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
View all MakeMyTrip India contact information
Make My Trip — Money not refunded in spite of booking cancelled
MakeMyTrip Booking ID -NF[protected]This booking was unsuccessfuly and a confirmation was sent that the payment made will be refunded back in 2 business day.
Its been more than 45 days, in spite of multiple follow ups, the money has not yet been reimbursed.
Complain reference id - ID[protected]
Detail of MakeMytrip is below:
Toll Free:[protected]All Major Mobile Operators)
Toll Free:[protected]MTNL/BSNL)
Tel:[protected],[protected]
E-Fax number is[protected]
E-mail:[protected]@makemytrip.com
url - www.makemytrip.com
please look into this urgently.
rgds
Jyoti Prakash
Mumbai
[protected]