[Resolved] MakeMyTrip + Kingfisher Airlines — Cheating in refunds | |
I have made booking from Make my trip to Kingfisher airline. Now if I want to cancel the ticket, I have to pay cancellation charges of 750 to airlines and 250 to Agent that is make my trip.com This I think is unfair. When I called KingFisher to cancel my ticket, they say they can't do it. whereas I called make my trip.com and they say if airline can cancel thier ticket then I don't have to pay thier service fee. But due to thier internal connection they are charging me extra 250. Also when I asked KingFisher airline person to give me number/mail id to escalate he said he don't give such number. Which is rude for customer to take. I will say customer care of kingfisher is worst and these allicance between airlines and agent to take unecessary money is Cheating Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 12 4289 8747
+91 12 4462 8747
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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The safest thing is to book directly on the airline sites by using sites such as ixigo.com that search across all airline sites and redirect you on airline websites to complete the booking. That way you will only deal directly with airlines and not get harassed for cancellation charges or service fees.
Sudheer
Consumer Advocate