[Resolved]  MakeMyTrip — cancellation ticket refund

Address:

Vadodara, Gujarat

Sir,

I have Send under mention email & all other email of my & company for your knowlege. In short co not refund my cancellaion of air ticket more than 15 days of period which is as per co's mail it 7 working days time period.

Sir, I think company not interested to redund my money & please do needful & oblige.

Redund Amount : Rs.33815/-

Truly yours


Sandip Desai
(father of ticket holder)
[protected]


Dear Sir,

With ref to above mention email I have called your help line[protected] after 72 hours a person on help line on Saturday 4 sept 2010 that we have already send you refund & as per his record my payment was done. But I insist them that I have shown in bank stmt no refund credited in my account then he further ask me for solve problem in 48 hours.

Now today after not 48 hours but at 72 hours I dial on helpline some Lady told me that for some problem we not refunded you money so please give us a 72 hours for transfer money. But I told her that I cannot wait for even 24 hours then she told me that please give me 2 hours I will call you with my executive.

At present I call on help line on after 3 hours some other Lady attend phone & details given by me she disconnect the call.


So Sir If you not give me credit current working days I have no choice to complaining Consumer Forum.

Further Sir please give me immediate credit & clear matter Else I have to for CONSUMER FORUM.


Yours Sincerely,


Aalap Desai





[protected] Forwarded message[protected]
From: MakeMyTrip <[protected]@makemytrip.com>
Date: Mon, Aug 30, 2010 at 7:23 PM
Subject: Reference ID: [[protected]] Wire details required
To: [protected]@gmail.com









Subject
Wire details required


Discussion Thread
Response (Khushbu Mali)30/08/2010 07.23 PM
Dear Mr. Desai,

Greetings from MakeMyTrip!


With reference to your e-mail, we would like to inform you that we have sent your wire transfer details to the concern department. Please provide us 72 working hours so that we can assist you further.


For any further assistance we are available round the clock on our toll free numbers.
You may reply to this email or write to us at [protected]@makemytrip.com or visit

us at www.MakeMyTrip.com.

We value your business with us and look forward in assisting you with all your travel plans.

Yours Sincerely,

Khushbu Mali
Customer Service Consultant
Toll Free:[protected]All Major Mobile Operators)
Toll Free:[protected]MTNL/BSNL)

Tel:[protected],[protected]
E-Fax number is[protected]
E-mail:[protected]@MakeMyTrip.Com


You are welcome to write to our management with feedback about our services at http://makemytrip.custhelp.com/app/customer_feedback
Customer (AALAP S DESAI)30/08/2010 04.56 PM
Dear sir,

here all details are ready..



With reference to your booking id NN[protected], we request you to please
provide the below mentioned wire details so that we can process the refund.



*SALE** ID*

*IFSC code*

*Account number*

*Account Type*

*Account holder name*

*Bank Name*

*Branch Name*

*Bank** City***

NN[protected]

SBIN0000301

[protected]

saving ac

Aalap S Desai

State bank of India

Ahmedabad Main Branch,

Ahmedabad



For any further assistance we are available round the clock on our toll free

number[protected]MTNL/BSNL)/[protected]All Major Mobile
Operators)/[protected]Any Landline).You may also write to us through
reply email or writing to

[protected]@MakeMyTrip.com<http://in.mc949.mail.yahoo.com/mc/compose?to=[protected]@MakeMyTrip.com>or
visit us at
www.MakeMyTrip.com <http://www.makemytrip.com/>.




We value your business with us and look forward in assisting you with all
your travel plans.



Yours Sincerely,



*Aalap Desai*

[---001:001679:30712---]




--
Aalap Desai