[Resolved]  Manhattan Credit Card — Disputed Transaction Request

Respected Sir/Madam,

There happened a unauthorized transaction on my credit card.

040109 ORANGE (A/PM/01) DARLINGTON GB 74290249004006327949509 GBP 198.50 14, 521.86

My Details :
Yaseen Shaik
[protected] - Manhattan Credit Card.

I am trying to send a FAX copy of dispute declaration form requested by manhattan support. I have tried to sent FAX DisputeDecForm multiple times, and still manhattan/standard chartered is not able to receive it. FAX NO. [protected]. It was done from my office.

Again, I make a FAX from public booth, and I have confirmed ackowledgement slip for the same. I even posted a hard copy to the MUMBAI Standard Chartered Bank Address.Goregaon.

Then I sent the dispute.decl.form to [protected]@manhattan.co.in, then to card.[protected]@standardchartered.com and now to customer.[protected]@in.standardchartered.com.

In all cases, they are not able receive the disputed declaration form. I have complete mail thread, FAX Slip and surely they should have the multiple incoming calls from my end on my card number.
Its been around 50 days now.

Its a terrific frustration. Request you to please advise!

Best Regards,
Yaseen Shaik
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Aug 14, 2020
Complaint marked as Resolved 
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My card number is 3490.( last 4 digits)..I have 3521 reward points and when i try to order a product through net It will not going forward after 5x rewards...so please send me the full details to get my product...and explain me that how can I get the product...

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