[Resolved]  Manipal Hospital — NOT COMMUNICATE THE PROPER MESSAGE

Address:

Tamil Nadu

I have admitted my Sister in law in your hospital in Salem. The treatment was excellent and she recovered soon. Thanks for doing that. But i had a severe problem with the admin there, they have not yet informed me about the mediclaim which i got from Star health insurance. (First time we admitted and discharged and again we re admitted the patient for further treatment only at that time they informed me about the claim which i got. incase if we have not re admitted what would have happened to my claim amount. (As per my knowledge the insurance policy says that the hospital should start treatment and to get the amount from the insurance company) Eventhough your admin people knows about this, they tortured me to pay advance for each and everything by cash.
I was worried in this issue and finally claim was given and informed to me also and now they returned me about Rs. 15,000 by cheque. Kindly look into this. Since this is a place where everyone had a great trust in everybody even they see people in hospital as GOD. So take some necessary action and try not to do these kind of practices for all the peoples in the future. We trust you !!!