[Resolved]  Maruri Suzuki India Ltd.- Swift Diesel-vdi — noisy rear wheel bearings

Ref: (1) Chassis No. MA3FKEB1S[protected] Engine No. D13A1007497

(3) Regn No. DL 2 CAG 6500 (4) Model-Swift VDI


Sub: Noise in rear wheel bearings


Dear Sir,

Please refer to the above. The vehicle was purchased from Competent Automobiles Co. Ltd., 19, Shivaji Marg, Najafgarh Road, New Delhi-110015 under 1 year manufacturer warranty & a two year extended warranty scheme on 20th Mar 2007. The car has been repeatedly sent to the dealer’s workshop for replacement of rear drum wheel bearings which had become very noisy. The dealer claims to have replaced the bearings on two occasions but the fault has still not been rectified. It appears that the dealer has been cleaning the bearings & re-fitting them else the problem should not re-occur so frequently. They are even charging labour for replacement which otherwise should have been done FOC.

We request you to kindly call for the service history of the vehicle from the said dealer & look into the matter. The car has logged around 56000 kms.

Thanking you.


Yours faithfully,

For Subrat Organics Pvt.Ltd.

(Sandeep Nayar)

Director

mobile: [protected]