[Resolved]  Maruti Suzuki — Total disappointment from Maruti Body shop - PASCO Gurgaon

FOR YOUR ATTENTION AND IMMEDIATE ACTION

I purchased Maruti Swift VDI on 05/08/2009
Now a days I feel that vibrations are incresing after comparing it with other swifts(Diesel models only)
Perticulary it increases more after switching on AC
So I took it to Spectra work shop (from where I purchased the car)
As per Spectra Engineer the Vibrations are due to impurities in Diesel (Mixing of Kerosene)
Is it true?
Apart from this is there any other reason for this? and how it can be rectified?
Kindly help

Regards
M G Satam
[protected]

Dear Sir/Madam

Iam sorry to say that the product that i have bought from Maruti does not meet the brand standards. i have been using your product since last 10 years. Currently with so many options available in the market but i still bought a Alto Lxi from Kiran motors, Ahmedabad.

From day one i have been feeling small issues comin up with the car.

On the date of delivery the showroom charged me a handsome amount of money for coloring the bumper and side mirror. but it seems it is done from a local garage as the color does not match with the body. after so many followups i have not recieved the driver side mirror till date.

first week while driving i had noticed lot of vibration in the steering and engine making lot of noise. which was rectified.

Later i found of noise coming up from the hatchback door which still not solved. every time i inform the service center they wrap adhesive sticker around the lock which turns out to be more noisy.

Also i can feel the side aircon blowers make noise as if it is not fitted properly.

From day one i have been complaining about the car giving average of 10 km in a litre which is still not solved out. whenever i speak to service center they reply back either i dont know how to drive or it will done after 5000 kms service. unfortunetly my car has been driven till the desired kms and gone to service but no postive signs have been seen in the product

As time passes by iam getting more surprise noises coming in my car. it seems the car has not been assembelled properly.

On 20th August i spoke to customer care about all my concerns and he promised me the car will be taken back 25th for servicing by there has been no one concerned about the same. i feel either Suzuki has started neglecting small car buyers problems or once the product is sold then company does not care for sub standard product sold

I have really heard about the quick response that Maruti customer care offers and iam sure my problems will be solved out.

My car details are
Alto lxi - GJ - 1 - KC - 5195
registered owner - Manmeet Singh Sehgal
Manufacturing month Jan10

I also own below cars in Mumbai
Swift
MH-02-AU-5770
Manmohan singh sehgal

Wagon R
MH-06 AF 2845
Manmohan singh sehgal

Swift VXI
MH-04-DW-3119
Harjeet singh

Swift diesel
MH-04-DN-2686
Goldmine logistics


Manmeet Singh Sehgal
[protected]

MARUTHI 800AC — Delay In Accident Repairs

Dear Sirs,
My Maruthi 800 Ac car (KL-7-BF-5616) was given to AGT, Omalloor, Pathanamthitta for accidental repair on 7th August 2010. All the insurance clearence and approval for damage repair was given to them by 10th August 2010. They assured to give the car within 20-25 days. Now it is been noticed that the vehicle is not ready even after a months period and will take another 5-10 days according to the service supervisor.
I will be much obliged your immediate action to get it fixed as soonest as possible.


Thanks & Regards,
Jayakrishnan
[protected]

Hi,
Dr.Potey here, purchaser of ecco on16/3/2010 from arya cars(Authorised dealer )of maruti, nagpur.
That my car was earlier having Amco Battery.
Said battery was not working since 11/9/2010. My car was at Arya Car showroom for repair since then. The car was lying there for about 11 days. They replaced the battery and fitted one "MINDA" battery with sr no.3M[protected]M22/9/2010.
I have never heard the name of MINDA batter. I would like to know from u that whether Maruti Ltd. is using the said brand regularly in EECO Car.
Secondly i want to point it out that my car is not having rear side mud flap since the date of purchase and the dealer is always saying that the supply is not proper.
Almost rainy season is over. Can i get the approximate date or month when i will get the same.
Waiting for your reply.
Thank You.
-

dr.shrikant potey
[protected]

Pandit Automobile Ambala Road Saharanpur/ Maruti- Zen Estilo Car — Delaying in servicing of car

Dear Sir/ Madam
I have to bring to your attention the following incidents faced by me that I have--
Total disappointment from Maruti Body shop - Pandit Automobile Ambala Road -Saharanpur
I have bought a new Zen Estilo LXi (M) car from your showroom couple of months back. The registration number of my car is UP 11 AA 0955.

Unfortunately my car got experienced an accident three weeks back. Maruti challenges that it repairs with in four days but due to shortage of spare parts & materials in Maruti showroom at yet I didn't get through. Car is my home need. Many times I used a private Taxi. Eventually I called many times Maruti authorised Pandit Automobile Saharanpur. Every time I found a same response spares parts are not available, come after one weak or two weak.

Car required a time only 1-2 day to recovering its damages but only due to shortage of Spares I suffered at yet and I dont know at what time I go through with my Car.
I have shown my concern to them as this is my first car and also brand new but they promised me not to worry as my car would be looked as same as new after it delivered.

BUT my experience is so miserable that I would like to seek your urgent attention about that matter. Moreover I have already informed this to Maruti few days back while they were asking for customer feedback.



Regards
Manu Agarwal
Contact- +91 [protected]

Dear Sir/ Madam
I have to bring to your attention the following incidents faced by me that I have--
Total disappointment from Maruti Body shop - Pandit Automobile Ambala Road -Saharanpur
I have bought a new Zen Estilo LXi (M) car from your showroom couple of months back. The registration number of my car is UP 11 AA 0955.

Unfortunately my car got experienced an accident three weeks back. Maruti challenges that it repairs with in four days but due to shortage of spare parts & materials in showroom at yet I didn't get through. Car is my home need. Many times I used a private Taxi. Eventually I called many times Maruti authorised Pandit Automobile Saharanpur. Every time I found a same response spares parts are not available, come after one weak or two weak.

Car required a time only 1-2 day to recovering its damages but only due to shortage of Spares I suffered at yet and I dont know at what time I go through with my Car.
I have shown my concern to them as this is my first car and also brand new but they promised me not to worry as my car would be looked as same as new after it delivered.

BUT my experience is so miserable that I would like to seek your urgent attention about that matter. Moreover I have already informed this to Maruti few days back while they were asking for customer feedback.

I dont wish you to consider this as a threat but this sort of complains your reputation is at stake .
I hope I shall receive a prompt and accpetable reply from your head offices and Pandit Automobile Ambala Road Saharanpur(U.P) of assurance of better services for the future.



Regards
Manu Agarwal
Contact- +91 [protected]

dear sir, I have booked a swift vdi from your showroom bhandari automobiles pvt.ltd howrah but it is quite shocking that they are asking for 40 days for delivery i have send the full amount through regd post which will reach on monday (21/02/2011) Ihave booked the car on 24th of jan please do needfull by which I can get the best service from the best car maker. arijit mukherjee, howrah 711302

Mohammad Avais Shaikh
1/5, Indraparasthya appt,
Camp, Amravati,
Dist, Amravati.
[protected], [protected]. Email:-mavais.[protected]@gmail.com

________________________________________________________________________________...⇄



OBJECTIVE

To prove my crux of abilities and to enhance my skills. To grow with growing organization.


PERSONAL DETAILS

Date of Birth / Age 2nd July 1989

Marital Status Single






EDUCATIONAL QUALIFICATION.

Diploma in Electronics & Telecommunication.

• Under Graduate BE in 2nd year


WORKED EXP:-

Work Expierence in Telecomm Sector & Medical Electronics Instrument upto 5 month in private & In Telecomm Sector m have worked expierence 4month in Bhartimaxtel Pvt.Ltd Mumbai.

Worked Exp:- 4month in BHARTI MAXTEL PVT.LTD, RF-SURVEY.

Designation:-RF Trainee Engineer.


Worked Exp:-1year 6months in TechnoMed Ahmednagar.

Designation:-Service Engineer

Computer Proficiency:

• Windows, MS Excel.
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Hobbies ;

Playing, Football, Volley Ball.



Date: - 31/01/2011
Sign AvaisShaikh
Place: - Amravati, Mohammad Avais Shaikh

I purchased one maruti swift DZire VXI on 3rd of march, 2011 from AAA Vehicleades, savitri nagar, malviya nagar road, panchsheel, new delhi. Delivery of vehicle was given late in the evening when it was dark and weather was also bad, thus, everything could not be seen. From show room the car was taken straight to my residence via petrol station and parked in well covered garrage.Later on, It was noticed that there is a small crack in its front wind screen. It was shown to the showroom staff including their G.M. sales mr. Jaswant Singh, and col Midha who agreed that it was a manufacturing fault. Now I am taking this vehicle to their workshop, AAA Vehiclade workshop in Okhla. Pl arrange to get the wind screen replaced at earliest to avoid inconvinience.
Thanks
Bhupender Sangwan
mobile Ph: [protected]

maruti suzuki alto-lxi — cheating in sports

after car accident...i have given my car ALTO-LXI numberd KA-27-M-4278 for repair in MARUTI SUZUKI BELLAD placed in HUBLI---KARNATAKA. On the date 26-december 2010. still now date im not received my car and they are cheating in the spares....charging for spares which have not replaced.

Maruti/800ac — authorised dealer not helping

I was about to leave early for an urgent work, When I saw my car is not being start then I called Royal Motors, they said we are sendinf some one up to half an hour. When I repeatedly ask them, then they finally after 3-4hrs tolad that they will not be able to help at all. I requested them a lot but no mercy has been shown by the dealer.

I was shocked and could not plan my trip. At the evening i took help from some local mechanic and tried to make the things, but unfortunately did not click.

It is matter of joke when Maruti AD compain shows network support and help in television. Other side this is not working even in hometown, My resdience is 2 km away from Royal Motors.

It is very shamful.

Mukesh Panchal
[protected]

I HAVE PURCHASED A NEW MARUTI-SUZUKI Vxi CAR IN CASH ON[protected]FROM YOUR AUTHORIZED DEALER "K V R AUTO CARS PVT LTD IN Tirur



Hai
Dear Sir
I am Mohammed kutty, Thottiyil House, Tanalur (Po) Tirur, Malappuram (Dt) Kerala

I am used to ur vehicle maruti suzuki Ritz Vxi Petrol KL 55 E 9005

It is purchased to Tirur K V R Maruti Dealers

Ritz car . Ther are many complints
1) The main complaint Mailage short, average mailage 10 to 11,
2) Ac cooling complaint

5 or 6 times complaint to Tirur K V R maruti Dealers, Then repeat mailage short,

I am Chaked mailage Full fill the petrol, 4 times

So please solve my problems Immedeatly

[protected]@mail.com Please Contact [protected]

MY COMPLAINTS:
i m kuldeep Tyagi from Ghaziabad and i have a complaint from maruti swift.
And my swift car is only six month old. and
vehicle No SWIFT VDI UP-14 BH-5352
1. only 4500 km Break shoues has Condemned. and this is saying towards Moto Craft (C-125 Sec -63 Noida.) on Repair & Maintenance.

2. one Head Light of my swift has been changed by Moto Craft.during Repair & Maintenance.
.My Contact No : [protected]

This is to let you know that the dealer of your company in Bhopal My car having repairing shop namely the body shop .On 17th july .I Kuldeep Agarwal left an accidental wagon-r old model no.MP- 04-CA-1620 for full driver side repair. Mr. Shyoeb who received the car and filled the job card.on 17-07-11 and assured me the delivery of car on 10-8-11 at 4pm
On Approching 10-8-11 Mr. Shoyeb told me that your car is not ready . you please contact to Mr.op might be garage manager for the matter talking to Mr. op he assured the delivery of car on 20-8-11.I visited the body shop . on 21-8-11 Mr.op cannot complete the car and asked me to contact Mr.Upendra.I discussed why my car was not ready there was lot of talk with Mr.Upendra .finally he called Mr. op and asked for last and final date for delivery of car . Mr.op said we will deliver the car on 26th August.
Now the date 26-8-11arrived. I found that the car was still not ready. I visited and complained to Mr. Colnol Ramesh the general manager for the body shop .He talked to every body mentioned above and assured me that we are very sorry that your car cannot be completed in 45 days and gave me the date 3-9-11. On 3-09-11 I received the call from body shop that your car is ready you pick it up
On visiting the body shop the car was not still ready.there was lot of work to be completed contacting Mr.Ramesh he replied sir I am very sorry your car cannot be completed till now.
This is just to redecules the dealer in bhopal doing the buisness . I am very annoyed with these peopel's . please take action against my car and ask them if they have satisfied customers .I have already loged the written complaint in companies complaint book on 27-8-11.before Mr prashant
Awaiting for your reply
kuldeep Agarwal
mob. no. [protected]
email.[protected]@yahoo.com

Maruti suzuki ltd gurgaon — defect in car painting

I have purchase new sx4 having registration no GJ-10 AC-4093 , With ATUL MOTORS JAMNAGAR , colour of the car has been double sheded , i have approached the maruti site but no satisfactory result come kindly advised and further needfull .

I have been taking AMC from Maruti Service Master since I purchased my Maruti Swift - LXI Model (DL9CQ9997). In recent past, despite of brakes repaired and subsequently three visits for the brake problem at Maruti Service Master, it was not. Finally on forth time they diagnosed the problem, but due to spare parts, they are unable to repair my vehicle. Despite of the fact that they should call me and inform about the problem and the course of action being taken by them, it is me who is chasing up the issue with him.

Totally unsatisfied from Maruti's services.


Vinod Singh
[protected]

I Karan Sareen using Swift Petrol from last 4 Years
i have given my car for accidental repair to krissh automobiles, it now has been one and a half month, i have not received my car, n last day when i have visited the workshop to look after what the progress is, i m shocked to see that they people sayin that car is ready n wat i saw is it was in pathatic conditiion the doors which they have replaced were not at all alligned one of the door has a dent the front bumper which they have replaced was not at all alligned ... i cant explain you what they are doing, ,
being a maruti authorised workshop, they should have courtsey to take care of my car,
also iits been one and a half month, in situation like winters i m cummuting by my bike, ,
not even they have courtsey to say that they can provide me with a loaner vehicle, , ,
who the hell will commence wid my loss which i m incurring without my car, i also in this winter season commuting through a cab or a taxi vehicle...

i request you to kindly look into the matter, and gimme a appropriate response if its been possible ...
and can help me telling a responsible dealer whome can i trust for my car ...

RESPECTED SIR,
MY NAME IS LANKISETTI BALAJI. ADVOCATE RESIDENTOF 25-163 JAGANNADHAPURAM MACHILIPATNAM.KRISHNA DISTRICT ANDHRA PRADESH.SINCEFROM 15YEARS IAM CUSTOMER OF MARUTHI SUZIKI.I HAVE PURCHASED MARUTHI WAGNOR (AP16AU9559)VXI MODEL FROM MITHRA AGENCIES ON[protected].THEY HAD GAVE ME A WORST CAR WHICH HAVE EVERY THING AS A COMPLIANT.SINCE LAST YEAR MAY WHEN I AM GOING TO VIJAYAWADA ON SPEED 40 MY CAR IS GETING VIBRATED.THEN I WENT TO MITHRA AGENCIES VIJAYAWADA.THEY SAID 1 TYRE IS SPOILED MANUFACTURED BY GOOD YEAR.I GAVE A COMPLIANT IN COMPLIANT BOOK.THE MANAGER OF MITHRA AGENCIES MR.RAMAKRISHNA ALSO INSPECTED AND SAID THAT IS THE DEFECT OF GOOD YEAR COMPANY.ON 27/04/2013 I PERSONALLY VISITED MITHRA SHOWROOM AT VIJAYAWADA ALONG WITH MY VEHICLE.IN THE SHOW ROOM THE INCHARAGE MANAGER SHAYM CONTACTED GOOD YEAR COMPANY THROUG MY MOBILE [protected].MR.SHAYM ASSURED THAT HE WILL REPLACE 4+1 TYRES ON 29/04/2013 THROUGH GOOD YEAR ENGINEER BUT INSPITE OF SEVERAL PHONE CALLS FROM MY END TO VIJAYAWADA MITHRA WORKSHOP&GOOD YEAR TOLL FREE NUMBER [protected].BUT TILL TODAY THE TYRES WHERE NOT REPLACED .DUE TO YOUR DEFICIENCY OF SERVICE MENTAL AGONY CAUSED TO ME.FROM NEXT TIME I WILL NOT BUY NY MARUTHI SUZUKI CARS. IAM MOST DESATISFIED ABOUT YOUR INEFFICIENY OF SERVICE TO THE COSTUMER I HERE BY DEMANDING YOU TO RECTIFY THE AFORE SET DEFECT THAT IS REPLACEMENTOF4+1 TYRES ON OR BEFORE 5-5-2013.FAILING WHICH I WILL TAKE LEGAL STEPS AGANIST YOU IN CONSUMER COURT APART FROM CIVIL AND CRIMINAL ACTION THROUGH COURT OF LAW.FOR WHICH YOU WILL BE HELD LIABLE FOR ALL COST AND CONSEQUENCES-TREAT THE MATTER AS MOST URGENT.-
LANKISETTIBALAJI, ADVOCATE, 25-163 JAGANNADHAPURAM, KRISHNA DISTRICT ANDHRA PRADESH.FOR ANU FURTHER DETAILS CONTACT:-[protected], [protected]

Delay in service and bad quality service

They cant even match the colour of the car in 5 days