Maruti Suzuki — Facing problem with a New Swift Car since purchase not relied upon

 
3 Reviews
Jabalpur, Madhya Pradesh, India
 keerti.garg
Sir Madam Team

On the occassion of Janmashtami a blunder has been done we have purchased a swift VXI car model from your showroom Standard Auto Agencies as you ppl are very keen and attentive only to attract customers but after sales services no one take responsibility for anything. From initial stage since beginning we are facing battery related problem you can say since A NEW CAR WE SPENT HUGE AMOUNT TO PURCHASE THE SAME YOU PPL ARE GOING TO MAKE FUN OUT OF IT "NEW SWIFT STARTING WITH DHAKEL ONLY". Unable to auto start when after 2 to 5 of purchase we refer to your VERY FAMOUS DEALER service centre they jst simply charged the battery and gave us the same. Again after 10 days the same problem we called your service centre with the same problem Unable to start CAR No one knows the problem with Car or with battery again battery operation done and finished and now today again unable to start the Car. SO MARUTI EXCELLENCE IN EVERY SPHERE just shame on your Vehicle do not rely upon We are having doubt on your product CAR as well. It doesn't matter for us You have to have provide us the CAR which can start without giving pain & stress easily. Me also having EON with me and its working f9 since purchase of the same but just heads off to Your product unable to start only after 2 to 5 days and after battery operation everything is uncertain.


We just want our Car is to be as fine as others and don't want again and again like DABBA. We just imagine if we plan to drive this new car on long route journey what will happen do you think that we should take help of Dhakel. Dont you realize na that we can face so much problems. So do the needfull at your end as much as possible this type of problem not exists with a new Car keep this in your mind and provide services from your so called as best dealer showroom Standard Auto Agencies Jabalpur. There are other show rooms also but we made a blunder to purchase this new car from your Best Dealer please inform them for the same too. We are just least concern about others We are concern about the Car a new car with battery or some other problem dont know but we are facing problem since purchase of New Car this is not done you ppl are not creating, maintaing and carrying the Branch image.

Resolve our problem with sincere action that is to be converted in to fruit-full result without fail.
We can expect from you sincere action please take back your DABBA so called as CAR model Swift that your company manufactured and the same purchased by us on 10.08.2012. We cant rely upon your CAR so take and keep the same with your company. Give us a New Car not Dabba please or return our money as soon as possible. Company is to justify Product take Your Car back which is DABBA for us and conduct a launch of DABBA through that.


Keerti Garg
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Maruti Swift — facing problem in purchasing the car

respected Sir, I jagdeep Singh is an advocate and i wanna purchase a swift car right now i m facing a problem regarding Maruti Dealer terms. In Maruti there is a condition that a person who is living in some specific area has to purchase the veichle from that area only Sir I contacted to my nearest dealer(Kurukshetra ) the swift car was not present there in that spoecific colour in which i demanded and he was not offering me any offer sir then i contacted my other nearest dealer which was situated in Kaithal he said the swift car is present with them and he offered me a good scheme but he said we are not authorized to sell the above said veichle before the prior approval letter of Kurukshetra dealer because the territorial area was different then they contacted to the kurukshetra dealer he said we are going to have this above said vechile within two days and we cannot allow u to sell the vechile sir i wanna request u that if a person is getting good schemes or offers from other area then why he is not allowed to purchase the vechile or if a person is not satisfied with some dealer why he is not allowed to get it from the other dealer sir, this is totally harrasment of my right sir, you are furthere requested to do the needful and oblige so that i can purchase the vechile according to my chaice and comfort. thanking you yours faithfully Jagdeep singh.
21/04/2009

Sir,

Sub : Complaint of “MARUTI SWIFT VDI”

Ref : Engine No.1153301 Chassis No. 379212
Colour - Pearl Arts.

Kindly refer the above. We introduce our self, we ie; Archana Industries, Kottayam are one of the dealer of “CUMMINS” India Ltd., & “BIRLA POWER Solutions” in Kerala. We are dealing smaller ratings of all kinds generating sets & are also doing services after sales.

On 19/11/2008 one of our partner named Mr.G.Satheesh bought one “ MARUTI SWIFT VDI ” (Diesel) Motor Car from Maruti’s dealer M/s. Popular Vehicles & Services Ltd., Kottayam [Invoice No.53395KRDCD9 dtd.19/11/2008]. Actually the vehicle is in warranty, but vehicle shows minor complaints right now it’s “A/c” is not working. Still the vehicle runs only 12, 545Kms., till date we follows company norms & as per company norms we are doing it’s services at the right time ie; changing it’s engine oil three times & also doing services 1st service at 1000Kms, 2nd service at 5000Kms & 3rd service at 10, 000Kms. Before buy the “SWIFT” car we are using an “TATA Motor’s Indica” car, but till the last sales which can not shows any complaint. In our experiment we compare “MARUTI SWIFT” with “TATA INDICA”, “Indica” is much better than “Swift”. So, how can we refer any other customer for buying “MARUTI SWIFT”.

Since 19th April, 2009 we found that our vehicle ie; Maruti Swift Air Conditioner is not working. After find out the said complaint we have approach ‘Maruti’s’ authorized service dealer ie; M/s.Popular Vehicles & Services Ltd., Kottayam, on 20/041/2009 for rectifying the said complaint. But till date they can not detect the complaint or rectify the same. For the past couple of days we are waiting for their response. If we inquire the current status of the said vehicle ‘Maruti’s’ authorized service officials say’s that tomorrow/day after tomorrow will rectify the said complaint. We inform the matter directly to the service manager & he say’s that at least ten to fifteen day’s for rectifying the same complaint. We buy the vehicle for our official/personal use not for popular show room purpose. In this circumstance we don’t like to corporate with you.

Hope you will take the matter seriously & expecting your earlier & valuable action.

Regards

G.Satheesh.
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    Maruti Suzuki - Facing problem with a New Swift Car since purchase not relied upon