Comments
21/04/2009
Sir,
Sub : Complaint of “MARUTI SWIFT VDI”
Ref : Engine No.1153301 Chassis No. 379212
Colour - Pearl Arts.
Kindly refer the above. We introduce our self, we ie; Archana Industries, Kottayam are one of the dealer of “CUMMINS” India Ltd., & “BIRLA POWER Solutions” in Kerala. We are dealing smaller ratings of all kinds generating sets & are also doing services after sales.
On 19/11/2008 one of our partner named Mr.G.Satheesh bought one “ MARUTI SWIFT VDI ” (Diesel) Motor Car from Maruti’s dealer M/s. Popular Vehicles & Services Ltd., Kottayam [Invoice No.53395KRDCD9 dtd.19/11/2008]. Actually the vehicle is in warranty, but vehicle shows minor complaints right now it’s “A/c” is not working. Still the vehicle runs only 12, 545Kms., till date we follows company norms & as per company norms we are doing it’s services at the right time ie; changing it’s engine oil three times & also doing services 1st service at 1000Kms, 2nd service at 5000Kms & 3rd service at 10, 000Kms. Before buy the “SWIFT” car we are using an “TATA Motor’s Indica” car, but till the last sales which can not shows any complaint. In our experiment we compare “MARUTI SWIFT” with “TATA INDICA”, “Indica” is much better than “Swift”. So, how can we refer any other customer for buying “MARUTI SWIFT”.
Since 19th April, 2009 we found that our vehicle ie; Maruti Swift Air Conditioner is not working. After find out the said complaint we have approach ‘Maruti’s’ authorized service dealer ie; M/s.Popular Vehicles & Services Ltd., Kottayam, on 20/041/2009 for rectifying the said complaint. But till date they can not detect the complaint or rectify the same. For the past couple of days we are waiting for their response. If we inquire the current status of the said vehicle ‘Maruti’s’ authorized service officials say’s that tomorrow/day after tomorrow will rectify the said complaint. We inform the matter directly to the service manager & he say’s that at least ten to fifteen day’s for rectifying the same complaint. We buy the vehicle for our official/personal use not for popular show room purpose. In this circumstance we don’t like to corporate with you.
Hope you will take the matter seriously & expecting your earlier & valuable action.
Regards
G.Satheesh.
[protected]
Sir,
Sub : Complaint of “MARUTI SWIFT VDI”
Ref : Engine No.1153301 Chassis No. 379212
Colour - Pearl Arts.
Kindly refer the above. We introduce our self, we ie; Archana Industries, Kottayam are one of the dealer of “CUMMINS” India Ltd., & “BIRLA POWER Solutions” in Kerala. We are dealing smaller ratings of all kinds generating sets & are also doing services after sales.
On 19/11/2008 one of our partner named Mr.G.Satheesh bought one “ MARUTI SWIFT VDI ” (Diesel) Motor Car from Maruti’s dealer M/s. Popular Vehicles & Services Ltd., Kottayam [Invoice No.53395KRDCD9 dtd.19/11/2008]. Actually the vehicle is in warranty, but vehicle shows minor complaints right now it’s “A/c” is not working. Still the vehicle runs only 12, 545Kms., till date we follows company norms & as per company norms we are doing it’s services at the right time ie; changing it’s engine oil three times & also doing services 1st service at 1000Kms, 2nd service at 5000Kms & 3rd service at 10, 000Kms. Before buy the “SWIFT” car we are using an “TATA Motor’s Indica” car, but till the last sales which can not shows any complaint. In our experiment we compare “MARUTI SWIFT” with “TATA INDICA”, “Indica” is much better than “Swift”. So, how can we refer any other customer for buying “MARUTI SWIFT”.
Since 19th April, 2009 we found that our vehicle ie; Maruti Swift Air Conditioner is not working. After find out the said complaint we have approach ‘Maruti’s’ authorized service dealer ie; M/s.Popular Vehicles & Services Ltd., Kottayam, on 20/041/2009 for rectifying the said complaint. But till date they can not detect the complaint or rectify the same. For the past couple of days we are waiting for their response. If we inquire the current status of the said vehicle ‘Maruti’s’ authorized service officials say’s that tomorrow/day after tomorrow will rectify the said complaint. We inform the matter directly to the service manager & he say’s that at least ten to fifteen day’s for rectifying the same complaint. We buy the vehicle for our official/personal use not for popular show room purpose. In this circumstance we don’t like to corporate with you.
Hope you will take the matter seriously & expecting your earlier & valuable action.
Regards
G.Satheesh.
[protected]
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Maruti Swift — facing problem in purchasing the car
respected Sir, I jagdeep Singh is an advocate and i wanna purchase a swift car right now i m facing a problem regarding Maruti Dealer terms. In Maruti there is a condition that a person who is living in some specific area has to purchase the veichle from that area only Sir I contacted to my nearest dealer(Kurukshetra ) the swift car was not present there in that spoecific colour in which i demanded and he was not offering me any offer sir then i contacted my other nearest dealer which was situated in Kaithal he said the swift car is present with them and he offered me a good scheme but he said we are not authorized to sell the above said veichle before the prior approval letter of Kurukshetra dealer because the territorial area was different then they contacted to the kurukshetra dealer he said we are going to have this above said vechile within two days and we cannot allow u to sell the vechile sir i wanna request u that if a person is getting good schemes or offers from other area then why he is not allowed to purchase the vechile or if a person is not satisfied with some dealer why he is not allowed to get it from the other dealer sir, this is totally harrasment of my right sir, you are furthere requested to do the needful and oblige so that i can purchase the vechile according to my chaice and comfort. thanking you yours faithfully Jagdeep singh.