Maruti Suzuki India Ltd. — black marketing by company of maruti swift dzire cars | |
I booked maruti swiftdzire vxi at Vipul motors pvt.ltd, Faridabad on 31/03/2008 vide customer id no.[protected] dt.31/03/08. At the time of booking i was assured that delivery will be given to me within Navratras (about 15-20 days). But delivery was not given to me wihtin that period and I was told by the dealer that the maruti co. is not supplying dzire cars to him and he is not in position to give me the delivery. On the other hand the swift dzire was being sold by dealers in Faridabad and Delhi in BLACKMARKETING (PREMIUM) of Rs.15000/- to Rs. 20000/-. I brought this act of the dealers in the knowledge of the company vide my email dated 15/04/08, 16/04/08, 17/04/08, 18/04/08, 26/04/08, 30/04/08 and so many telephonic complaints on ANYTIME MARUTI no.[protected] and Regional office number given by anytime maruti.I have requested several times to the company as well as to the dealer for early delivery of the car but they always gave the same excuse that the production is low and they are not getting the delivery from the company.At the time of booking I was told by the dealer that the price of SWIFT DZIRE VXI is Rs.499182/-.It is matter of great surprise that on 18/05/08, the dealer informed me on telephone that car booked by me is ready at the showroom BUT he company has enhanced the rates and I HAD TO PAY Rs.517548/- instead of Rs.499182/-( Excess of Rs.18366/-)You just see that I was not willing and have not paid premium (blackmoney) of Rs.15000/-to- Rs.20000/- to the dealers but the company has taken Rs.18366/- Excess Money by holding the delivery for One month and twenty days and giving it to me just after enhancing the rates. This was the cheating by the company that first hold the delivery of car and delivered the car to me immediately after enhancement of rates. I am sorry to state that I have to wait for about two months and have paid Rs.18366/- excess Now company have taken premium of Rs.18366 /- from me instead of dealers which were taking Rs.15000/- to Rs.20000/- for out of turn delivery. I will definitely point out here that at the time of delivery the behaviour of the dealer was very rude and dry bacause I have already given complaint for blackmarketing of local dealers. But now I clearly understand that company and dealers are of the same category and their only moto is to earn money either this way or that way. The maruti suzuki had not bothered about the LOYAL AND OLD CUSTOMERS OF FIFTEEN YEARS WHO HAS ALWAYS USED CARS OF MARUTI ONLY MARUTI AND WAS A HAPPY AND VERY SATISFIED CUSTOMER.But now SORRY THINKING OF MOVING TO COURT TO GET JUSTICE. Rajeev Kumar Rakheja Mob.[protected] Was this information helpful? | |
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I HAVE BUY MARUTI ALTO CAR FROM KIRAN MOTORS IN FEB-06. I FOUND PROBLEM WITH DEALER WITH EVERY SERVICE .LAST I GET FREE MEGA CAMP COUPON FOR WHEEL BALANCING &WHEEL ALINGENMENT. I PUT MY CAR FOR THIS SERVICE ON 19/06/08/.AFTER COMPLTE THE SERVICE, I FOUND MY CAR WORST CONDITON, LIKE MY DESHBOARD MATT IS BROKEN, MY CAR ANTENA IS ALSO BROKEN.THE MOST IMPORATENT POINT IS MY GOD SHRI SAI BABA MURTI, THEY REMOVED FROM ITS PLACE. I HAVE COMPLAINENT TO WORKS MANAGER & CUSTOMER CARE MANAGER MR. VIRAL DESAI . I HAVE COMLETED MY CAR FROM OTHER DELER J.K. MOTORS, BUT KIRAN MOTORS NOT PAY MY REIMEBURESMENT. PL. DO NEEDFULL
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Hello to your whole good office and team of maruti suzuki, i m very much impressed and passioned to drive your maruti esteem product all over these years, i really love and die to drive your car, its sum thing different which i dont enjoy i other cars. I dont have a quiry but wanna suggest and request if possible that all company put fuel gage in cars but no one puts fuel meter, i[censored] put so u will be the first company to do so and the customers will also appreciate this, coz when we fuel up we just see how much the meter of the petrol stations show, it dont show how much we have got in our car, by that way we can catch them and we benefited and keep the fuel record also. This was my a small suggestion apart your company wish
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