[Resolved] Maruti Suzuki India — service complaint | |||
To The Customer care officer Maruti Suzuki India . Dear Sir, I had purchased a Wagan R car from D.D Motors, Mayapuri, New Delhi-110064 on 19/08/2010 after self survey of market about maruti Suzuki services and quality reputations. But it is very disappointing me after only two years, my car only driven about 10800 KM and being serviced only in maruti authorized services centre D.D Motors, Peeraghari, New Delhi from the date of purchased and it’s maintains was all done on time and there was no problem their in my car till 10/06/2012, on that date my car A.C facing some problems and I gated repaired at D.D Motors, PeeraGhari and taken my car to home after getting the A.C worked done, next morning when I started my car suddenly some smoke came out from car bonnet and I switched off the ignition and called D.D Motors Service centre and they told me to tow the car to their workshop at peeraghari, Delhi. I had done the needful immediately, after checking my car they start making excuses that your car will not be repaired under warranty and you have to pay the charges for the repair because there was some problems in the car 6 month back in the rainy season there was some water gone in oil and that time also they had serviced the car and charged me about 10000.00(Ten Thousand Rupee) for servicing and not told me any thing about problem at that time, were they sleeping at that time or they want this problem to came. Why did not they do the needful at that time, so there is no fault of mine in this case. They had standing my car out side of there workshop and told me that if you are not willing to pay the charges we will not take your car inside in warranty, if this is the quality and services of maruti Suzuki authorized network and there well established car which is only driven about 10800 KM need engine work. It’s a shame for the company. I request you to take immediate action and repairing the car under warranty otherwise I will take legal action against the company and file a case in consumer court. Thanking you Your’s truly Baljeet M-[protected] [protected] REGN. NO. DL9CX 7256 REG. DT. 19/08/2010 CH NO. MA3EWDE1S00128734 E. NO. K10BN4079647 Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
suzuki service — 2wheeler complaint
hi this is nagesh from kakinada i am very unsatisfied with suzuki access125 2wheeler service in kakinada because here the dealer is very bad to give the best service actually the suzuki is 100% right brand but the service is too bad if they r improve the service techniques we happy with suzuki. and finally what i want to say they must improve the qualified technicians not half knowledge persons it means here all mechanics in the suzuki service center r all half knowledge persons its 100% sure. To
The Customer care officer
Maruti Suzuki India .
Dear Sir,
my car wagaon r meet with an accident on 5th october...i hve giving my car in insurance clain in reliable industries unit 2...itzz all most 2 month but my car is not completed. dear sir i want my car back in 2 days. the shownroom mangers are not saying anythng about it...the parts are not avialiable...i would take legal action againt the maruti company. my caris in reliable industries unit 2. Dhanbad, Jharkhand. plzz see 2 it urgently.
car no- JH 10 AB 1728
my mobile no- [protected]
The Customer care officer
Maruti Suzuki India .
Dear Sir,
my car wagaon r meet with an accident on 5th october...i hve giving my car in insurance clain in reliable industries unit 2...itzz all most 2 month but my car is not completed. dear sir i want my car back in 2 days. the shownroom mangers are not saying anythng about it...the parts are not avialiable...i would take legal action againt the maruti company. my caris in reliable industries unit 2. Dhanbad, Jharkhand. plzz see 2 it urgently.
car no- JH 10 AB 1728
my mobile no- [protected]
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+91 11 4678 1000 [New Delhi]
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Suzuki India — Service Complaint
Sir,Based on the no of compalints made by me regarding no avilibity of spares , Suzuki India the most unethic & unprofessional in the custmer care support , please be literate to do ethic business , we can only compalint about the dealer to the company , but your dumb and deaf .
Please do not buy any suzuki two wheeler product , they are cheater ,........etc