[Resolved] Maruti Suzuki Swift VDi — Indus service kumarapuram is cheating the customers
Recently i bought a swift vdi from Indus motors, pattom trivandrum. For the first free service i had given the vehicle to Indus service centre at Kumarapuram, trivandrum. I dont know what service they did. While given back i noticed that they didnt even wash my car or clean the interiors. Moreover they didnt look into the complaints i raised. For the second free service, they promised me to rectify all the complaints. But the service quality they deliverd this time is even more worse than the first service. Whatever complaints i have raised for the second service, they didnt even look into that and told me that everything is ok. I found out that they didnt do anything with the complaints or even service and i complained to their customercare. But the customercare peoples are also saying some junk reasons and later they accept their fault. They ask me to take the vehicle once again for second service. II did the same but result is..... No Service, not even they washed the vehicle. I have burnt the diesel 3 times to service my vehicle in kumarapuram Indus but till now i didnt get my vehicle properly serviced atleast once. These people are not considering my complaints.
Complaint marked as Resolved Aug 14, 2020