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[Resolved]  Maruti Suzuki Swift VDi — Indus service kumarapuram is cheating the customers

Recently i bought a swift vdi from Indus motors, pattom trivandrum. For the first free service i had given the vehicle to Indus service centre at Kumarapuram, trivandrum. I dont know what service they did. While given back i noticed that they didnt even wash my car or clean the interiors. Moreover they didnt look into the complaints i raised. For the second free service, they promised me to rectify all the complaints. But the service quality they deliverd this time is even more worse than the first service. Whatever complaints i have raised for the second service, they didnt even look into that and told me that everything is ok. I found out that they didnt do anything with the complaints or even service and i complained to their customercare. But the customercare peoples are also saying some junk reasons and later they accept their fault. They ask me to take the vehicle once again for second service. II did the same but result is..... No Service, not even they washed the vehicle. I have burnt the diesel 3 times to service my vehicle in kumarapuram Indus but till now i didnt get my vehicle properly serviced atleast once. These people are not considering my complaints.
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  4 CommentsShareTweet

Comments

Hi,

I completely agree with you... its not only indus... i bought my swift vdi last april and till now have done 3 free services... all the 3 services i did 2-3 times each service.. since they wont even do a water wash... they just wipe the tyres and little body wash... but the mud flaps, chasis all remains the same... and inside also they dont clean even the seats properly.. they just put a paper on the mat and the dash board will also not be properly wiped... i seriously getting pissed with the way the service is being done... all these 3 service was done in MSM maruti service masters... only i have gone thru bad experience... now i hate to get it serviced also... Money waste, time waste, energy waste... i dont know what kind of policies maruti suzuki have in place for these service centers... does they have any check point, or they are the backbone in all these hungamas

swift vdi car — cheating by maruti suzuki

i purchased maruti swiftfrom gulzar motors . on 25/10/2010. its tyre got punctured which could not be repaired because of poor quality of tyres used.in response to my complaint to company, iwas called by gulzar motors on 12/04/2011. at the out set iwas asked to par rs.30/- being lcharges forremoving tyre from rim. money was pocketed by sunil sharma, then he sent me togoodyear where i was asked to come some other day. when i expressed my helplessnessto come again they declined to redress my problem' I again approached GM OF GULZAR WHO IS MEAN AND CHEAT FELLOW,HE STARTED INSULTING ME. HE ASKED HIS PEON TO THROW AWAY TYRE AND RIM . CAR HAS JUST DONE 2000KM. AND ITS TYRES ARE BECMING USELESS.AFTER SPENDING 6.00LAC I FEEL INSULTED BY MARUTI DEALER AND CHEATED BY MARUTICO.
MARUTI IS REALLY LOOSING ITS REPUTATION BECAUSE OF GREEDY DISTRIBUTRS AND POOR QUALITY OF SPARES USED. THIS CO. IS GOING TO BE DOOMED.
Dear sir
i bought my swift vdi last september & till now have done 3 free services ... all 3 times since they do only water wash .. at last i do 4 paid service of Rs 5021/ dated 21.5.2011 at Automotive manufactureres Pvt ltd aurangabad maharashtra . i am not satisfied regarding swift performane as compare to new... average less..sound in A/C ... low pick performance ...

MH 20 BN 8707

Abhijeet S Mhaske.
[protected]
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