Maruti Suzuki / Swift VDi — Work shop staff not reponding my complain

 
2 Reviews
India
 Vernon Phillips
I phillips my vehicle is maruti swft vdi(UP32CA3250) very sad for service center MS M.V.V. Motors Lucknow.I went to work shop on 27th Feb. Regarding the reguler service i complaint that check lamp blinking, engine leakage,coolent leakage, body noise, pick droped , engine noise & rear stop lamp new fitment but any work not done acording my complain and billing rs. 2900.00 and repeatly i went workshop for same problem. now he says that your water pump is defective and estimated cost rs. 2300.00. when i went to workshop for receiving the vehicle he charged rs.3300.00.present time my vehicle is still at workshop.
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Dear Maruti Officials

I am an old Maruti Customer this is my 3rd Maruti car in last 5 years and I am very disappointed after the normal paid services my Wagon R Duo, at one of your dealers (Prem Motors PVT LTD) in Jaipur, there was some body shop work was there and the normal paid service was due, i dropped my car on 26th of Feb 2010, and the delivery date was 5th March 2010, I told them some very specific things to do while the services like Gas Kit cleaning etc, but now after the services my car is in a bad shape, the vibration whish was never there in my car is on a very higher side with a extra noise from the engine. If I switch on the AC it seems like some king of a workshop started in the car which was never there, and more over I am not able to drive my car on LPG, engine gets off while driving the car on 2nd and the 3rd gayer and noise like gun shorts comes from the engine its very embracing for a professional person like me that u drive the car and due to noise people are staring at you and your car.

My Car RC Number is DL 3C AD 9195.
I am going again to your dealership today for the same complain.

I am very disappointed first time in last 5 years; please get my problem resoled ASAP as my work is getting hampered due to this.

Regards,
Dheeraj Joshi
Sales & Marketing Head
Bharti Infratel
Jaipur
Rajasthan
+91 [protected]
E Mail: [email protected]

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    Maruti Suzuki / Swift VDi - Work shop staff not reponding my complain