[Resolved]  Maruti Suzuki Swift VXi — A.C is not working properly since i bought the car

Hello I, Gaurav Sahni bought the Car on 27th march 2009, its just 45 days gone to purchase car Swift Vxi model and i am facing problem in the a.c from last 30 days. I bought this car from DD Motors Mayapuri, New delhi. in the first service i told to the service manager that a.c is not working/cooling properly and some noise is coming in blower and the blower speed is very low then they repair, after 3-4 days i was facing same problem then i complaint to service manager that its not working again and then they repair and now i am facing this problem again after 10 days. I dont know what is happening in a.c and even DD motors, mayapuri service is very poor and they dont have experienced service engineers if they had, otherwise i was not facing the problem. I have request to you to replace my a.c because its not cooling properly and not working properly even with blower speed is very low because within a 45 days of purchasing a car i am facing this problem 3rd time. I have a request to you to replace a.c other wise i have to complaint to consumer court for not giving me the service properly and not changing the part also.

gaurav
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Maruti Udyog — car air conditioning not functioning

Dear Sir

I hope this complaint will be attended to atleast.

I had registered the same complaint some 8 days prior.

I have purchased a wagon R on 23.06.2008 from your dealer at Mapusa Goa.(Chowgule Industries Pvt. Ltd.)

After the purchase now its more than 1 month & also the 1st servicing is done.

the problem was communicated to their sales person on 3rd day of the purchase i.e 26.06.2008.

It was assured that it will be solved in the 1st servicing.

But, now still the problem persists

the problem is mal functioning of air conditioning.
the left hand side vent for the ac on the non-driver side is not blowing air at all. there seems to be some leakage as some smoke from outside can be smelled inside while the ac is on.
there is no effective cooling compared to other wagonR I saw in your showroom and same was shown to them. ie. ur chowgule service person.

it was cleared to me thaT THESE THINGS ARE NOT IN THEIR HANDS AND THEY [censored] HELP IT.

ITS A DESIGN FAULT.

SERVICE PERSON INCHARGE - -- MR. KAMAT

SALES --- MR. SANKET
A.C is not working properly since i bought the car
Hello I, Gaurav Sahni bought the Car on 27th march 2009, its just 45 days gone to purchase car Swift Vxi model and i am facing problem in the a.c from last 30 days. I bought this car from DD Motors Mayapuri, New delhi. in the first service i told to the service manager that a.c is not working/cooling properly and some noise is coming in blower and the blower speed is very low then they repair, after 3-4 days i was facing same problem then i complaint to service manager that its not working again and then they repair and now i am facing this problem again after 10 days. I dont know what is happening in a.c and even DD motors, mayapuri service is very poor and they dont have experienced service engineers if they had, otherwise i was not facing the problem. I have request to you to replace my a.c because its not cooling properly and not working properly even with blower speed is very low because within a 45 days of purchasing a car i am facing this problem 3rd time. I have a request to you to replace a.c other wise i have to complaint to consumer court for not giving me the service properly and not changing the part also.My car regn no:- DL9CX 1055, Chasis No:-419848

gaurav
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6885
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information