Maruti Udyog Limited — sudden malfuntion | |
Mr. Jagdish Khattar Managing Director Maruti Udyog Limited Sir I am Subhash Bhattacharya owner of Maruti Alto LXI (X FUN) model no. AR4CLD, Chassis No. 806233, engine no. 4143068, date of Delivery 08/11/06 from Standard Auto Agencies, Jabalpur. My extended warranty was till 26 th December 2009 and the last servicing date was 9/10/09 from standard Auto agencies Jabalpur. We were very happy with the service and the performance of the car till yesterday, as when we were on move on highway suddenly the engine heated up so thought to stop and give a call to nearest maruti serivce station. Then our car was towed to the service station and to our surprise the diagnosis showed that there was a major engine damage, and we have to replace half of the engine. The further diagnosis showed that the engine coolant has liked inside the engine. To our surprise the indication meter didn't showed any rise in temperature and also the 32 bit processor also didn't give us any pre alarm of this failure. Though we found the reason of failure but we were not able to the cause of engine coolant getting inside the engine. We have immense belief on the cars and service offered byMaruti udyog, and as we were also planning to buy a Maruti SX4, but if this is the future of maruti engine then i fear taht you are going to loose one loyal customer. I would like that if you can look into the matter for a minute and provide us with a propper solution. I will be awaiting for a action plan from maruti behalf. ThankingYou Your Kindly Subhash Bhattacharya Was this information helpful? | |
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+91 11 4678 1000 [New Delhi]
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1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
I visited Swani motors (P) Limited, Jalandhar on 9th January, 2010 for getting true value for my Maruti 800 car model 2003 that I want to exchange for purchasing new Swift vxi IV white colour. After evaluating my old car they adviesd me to come afterwards for booking swift car and eventually they booked swift vxi IV car white colour on 21st January, 2010 on my 4th visit to them after getting true value for my old maruti 800. Through this, i request to kindly arrange a supply of swift vxi IV car white colour to me at the earliest preferably in the month of january 2010 so that my exchange value and bonus do not change. I understand priority is being given by Maruti Udyog Limited to customer who wish to exchange their old maruti car with Swift car. I request you to kindly do the needful and oblige me. I have sent these complaints/requests mails to the dealer Sawani Motors private limited, Jalandhar and to Maruti .co.in many times but without any constructive/positive response.