MARUTI /WAGON-R — CHEATING IN SERVICE

 
1 Review
India
 HITESH GALYAN
THIS IS TO BRING IN YOUR NOTICE THAT I HAD PURCHASED A WAGON-R FROM KAVISHA MOTORS HALDWANI ON 03/07/07,INVOICE NO. IS 76617, AT THE TIME OF PURCHASE I MET WITH MR NEERAJ SINGH (SALES EXECUTIVE) IN THE TEAM OF MR HEM (TEAM LEADER), MY THE DEALING WAS WITH THIS PERSON( NEERAJ) , AFTER ONE WEEK MY CAR MET WITH A SMALL ACCIDENT, THAN I WENT TO KAVISHA MOTORS, THEIR I MET WITH MR NEERAJ SINGH, I HAD ASKED HIM TO CLAIM INSURRANCE FOR THE DAMAGE, BUT HE TOLD ME THAT IN CASE IF YOU WANT TO TAKE INSURRANCE CLAIM THAN YOU HAVE TO PAY Rs 500/- FOR CHARGES, Rs1200/- FOR PAINTS AND Rs 900/- FOR LABOUR CHARGES. TOTAL Rs 2600/- AND HE TOLD ME THAT IF YOU TAKE CLAIM FOR THIS THAN YOU WILL NOT GET NO CLAIM BONUS, THAN I ASKED HIM IF THIS SERVICE CAN DONE OUTSIDE , THAN HE TOLD THAT IF YOU GO FOR PAINTING AND DENTING ON YOUR CAR OUTSIDE ANYWHERE, THAN THE PAINT WILL NOT MATCH WITH ORIGINAL.AFTER THIS HE TOLD ME THAT THIS WILL DONE MARUTI WORKSHOP WITH PROPER COLOUR MATHCHING, SO YOU WILL GIVE CAR TO ME AND IT WILL BE DONE AT OUR WORKSHOP. I GAVE MY CAR TO MR NEERAJ AND HE HAD TAKEN RS 5000/- IN ADVANCE FROM ME BUT HE DID NOT GIVE ME ANY RECIEPT FOR RS 5000/- I HAD GIVEN RS 5000/- AND MY CAR TO THIS PERSON WITH THIS FAITH THAT HE IS A EMPLOYEE OF MARUTI, SO I SHOULD THRUST ON HIM AND HE WILL NOT CHEAT ME,MY PROBLEM IS THAT NEERAJ TOLD ME THAT MY CAR DENTING & PENTING WILL BE DONE AT MARUTI WORKSHOP, BUT MY CAR DID NOT ENTER INTO THE MARUTI WORKSHOP FOR DENTING & PENTING FOR 2 DAYS. NEERAJ DID ALL DENTING AND PENING AT ANY LOCAL SHOP , AND SAYING THAT CAR DENTING , PANTING HAS BEEN DONE MARUTI WORKSHOP AND FANTER HAS BEEN CHANGED BECAUSE OLD FANTER WAS DAMAGE AND THAT CAN NOT BE DENTED AND PAINTED, WHEN I ASKED HIM ABOUT THIS ,INIATIALLY HE WAS LIEING AND SAYING THAT ALL WORK HAS BEEN DONE AT MARUTI WORKSHOP ONLY, WHEN I INQUIRED ABOUT MY CAR IN MARUTI WORKSHOP, THEY SAY THAT THIS CAR DID NOT COME AT OUR WORKSHOP FOR DENTING ANT PAINTING,THAN HE SAY YOUR CAR DENTING PANITING HAS BEEN DONE, IT DOES NOT MATTER MARUTI WORKSHOP OR ANY OTHER LOCAL SHOP.MY CAR FANTER WAS DAMAGE ONLY , IF THIS I WANT TO DO FROM ANY OTHER SHOP THAT THIS DENTING AND PANTING CAN BE DONE IN RS 2000/- , BUT FOR THE SAME THING NEERAJ HAD TAKEN RS 5000/- FROM ME, AND ALL DENTING AND PAINTING WORK HAS BEEN DONE OUTSIDE NOT IN MARUTI WORKSHOP, I HAD ALREADY DISCUSS THIS MATTER WITH MR G C PANDEY (GM)KAVISHA MOTORS, HALDWANI. WHEN I HAD ASKED NEERAJ TO RETURN MY REMAINING AMOUNT AND MY OLD FANTER,HE SAYING I WILL NOT GIVE YOU ANY AMOUNT WHATEVER YOU CAN DO , I DONT CARE. NIETHER HE IS RETURNING MY AMOUNT NOR MY REPLACED FANTER , HE HAS CHEATED ME, I AM WORKING WITH ICICI BANK IN HALDWANI AS A ASST. MANAGER,AND I AM A CORPORATE CLIENTS,BUT BEING A CORPORATE CLIENT THIS KIND OF TREATMENT , I AM VERY DISAPPOINTED , AND MAY BE THIS PERSON CHEATING TO OTHERS ALSO, I BELIEVE ON NEERAJ BECAUSE HE IS WORKING IN KAVISHA MOTORS DSA OF MARUTI, SUCH PERSON IS USING MARUTI BRAND NAME TO EARN MONEY, THROUGH CHEATING CUSTOMERS, AND THEY ARE DAMAGING MARUTI BRAND NAME, PEOPLE HAS VERY GOOD FAITH IN MARUTI BUT IF SUCH INCCIDENT HAPPEN THAN.........,,,

IN THIS CONDITION I FELT CHEATED, NEERAJ HAD TAKEN RS 5000/- AND ALL DENTING AND PAINTING DONE OUTSIDE, WHICH CAN BE DONE IN RS 2000/- IF I PERSONNALY GO TO ANY DANTING PANITING SHOP. PAINTS IS ALSO NOT MATCHING, WHAT I SHOULD DO , KINDLY SUGGEST,OR SHOULD I SENT A MAIL TO ICICI BANK CORPORATE OFFICE, I HAD VISTED SEVERAL TIME TO KAVISH HALDWANI BUT NOTHING TURN POSITIVE, I HAD WAITED FOR MORE THAN ONE MONTH BUT NEERAJ DID NOT RETURN MY AMOUNT AND FANTER, AND ALSO I DID NOT GET ANY HELP FROM KAVISHA MOTORS HALDWANI, NOBODY IS TAKING NEERAJ RESPONSIBILTY NOR EVEN HIS TEAM LEADER HEM, EVEN NOBODY IS GIVING NEERAJ MOBILE NO. TO ME, AFTER WAITED SO LONG I HAD TO WRITE MAIL TO YOU , KINDLY RESOLVE THE ISSUE ASAP.
KINDLY HELP TO REVERT MY REMAINING RS 3000/- FROM NEERAJ.
WAITING FOR YOUR RESPONSE.
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    MARUTI /WAGON-R - CHEATING IN SERVICE

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