[Resolved]  Maruti WagonR — poor quality of clutch plates

Address:

Anand, Gujarat

wagon R poor quality Clutch assambly failed in new car
Subject: Quality Complaint- Clutch Plate Wagon R - GJ 23 M 3277


From: B H PATEL ANAND MOb. [protected]

Car Modle : Wagon R LXI Regi. No GJ 23 M 3277
Purchaged on : 31.12.11 from AMAR CAR ANAND , GUjarat

KMS; 9900

Sir,
Please go through my following request.

1.After running only 9900 kms, suddenly my car stopped working.

2 Car placed at your workshop at AMar Cars Anand today on 31.3.13

3.They checked and surprisingly asked me the requiremet to replace Clutch Plate and Bearing also , amouting Rs.4000/-

4.The reason ,they explained that is "WRONG DRIVING PRACTICE ? LEG REMAINS ON CLUTCH PADLE ?"

5. For your information, I am using Maruti 800 car since 2002 and run 65000 kms but not faced any such problem. I also know about working technology of clutch plates.

6. The problem arrised is only due to poor quality aspect in my views. I request you to check the matter on quality aspect viewing your Brand and not only the legal way of warranty.

7.Your engineer says that it may happens in many cases not only at 9900 kms but only after running of 50kms or below 1000 kms and NO warranty applies.

8.IN such circumstances ,Should I replace my Leg or Car of other Brand ?

Please check the matter and resolve my quary as soon as possible and in hope of a favourable reply.

Thanking you

Regards

Bhanuprasad H patel
MOB. [protected]