[Resolved]  Maruti Zen — damage to door by the Raga Motors Jalandhar

I gave my Maruti Zen No.HR 05 M 2505 on 27.10.06 car for service to Raga Motors Jalandhar.When the machanic was taking the car for a test, all on a sudden he stopped in the workshop and another person who was backing the car hit and smashed front left door of my car. The company officials admitted the lapse and gave me a letter to get it repaired as per my convenience.I visited the company on a number of ocassions for this purpose and sent back on one pretext or the other.Besides Raga Motors are doing insurance of Maruti products and offering some incentives and on 17.03.06 I got my said car insured through them and they offered me one compound free for getting the insurance through them. For this purpose also I visited twice. Once I was sent back because of the foggy weather and second time because of the shortage of time and when I went for the third time compounding was refused on the ground that their commitment was only during the currency of insurance period. Raga Motors has caused me lot of inconvenience and mental agony as I am still moving in my car with smashed door. The documentary evidences for the above are held with me.
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Aug 14, 2020
Complaint marked as Resolved 
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I had a poor experience with the same RAGA motors, GT road, Jalandhar.I got my Maruti Zen (PB 08 X 1046)serviced on 19 May 2011.They charged me more than 5K for service. The service was totally unsatisfactory.
All the three pedals were so loose that I have to press them to the floor for any effect.The pick up in 3rd, 4th gears has deteriorated.If I switch on the AC while driving the car stops altogether.I cannot overtake even slow moving vehicles on the road because of poor pick up.My mileage on highway has gone down from 20 to 18 after the service.The gear shifting which was so smooth earlier has become jerky and like a maruti 800.I am approaching the Consumer court for redressal.

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