[Resolved]  Mast-Pos/accelyst Solutions-Ave Mumbai — Amount Deducted from account but recharge not done/updated

Address:

Chennai, Tamil Nadu

Hi,

Kindly find below the trail mail i sent to them.

I login to the following link: http://www.freecharge.in/index.php , and done recharge 3 for my numbers. 2 recharge got updated but the GPRS recharge not updated.

Attached below the reciept for your ref.

Cyber Receipt Date:03/01/2012 12:48:02 PM

___________________________________________________________________________

Transaction Details
___________________________________________________________________________

Account Number : [protected]
Transaction Date : 31/12/2011
Transaction Amount : (INR)98.00
Transaction Type : DR
Transaction Description : MAST-POS/ACCELYST SOLUTIONS-AVE MUMBAI
___________________________________________________________________________

Kindly do the needful.

Regards
Ranjani Devi P
[protected]
[protected][protected][protected][protected]
From: Ranjani Devi (CHN-NE)
Sent: Tuesday, January 03, 2012 12:13 PM
To: [protected]@freecharge.in
Cc: Ranjani Devi (CHN-NE)
Subject: RE:


Hi,

Pl reply for the below mail

Thanks & Regards

Ranjani Devi P |[protected]

MobileNumber Portability Helpdesk

Vodafone Essar South Limited



[protected][protected][protected][protected]
From: Ranjani Devi (CHN-NE)
Sent: Monday, January 02, 2012 12:41 PM
To: [protected]@freecharge.in
Cc: Ranjani Devi (CHN-NE)
Subject:


Hi,

I done GPRS recharge of Rs.98 for the vodafone number [protected]/[protected].

Amount debitted from account kindly find the attachment but for the number recharge not updated.

Pls confirm on the same or reverse my amount back.

Thanks & Regards

Ranjani Devi P |[protected]

MobileNumber Portability Helpdesk

Vodafone Essar South Limited