Matrix Cellular International Services Pvt Ltd — Access Billing | |
We had taken Matrix Cellular's mobile service for our trip to US in May-June, 08. On arrival back to India I got a bill of approximately Rs.38000 towards the usage in one month. In fact the mobile was not working for the first one week, & than also the service was very poor still I got so heavy bill. At the time of taking the service my credit card was blocked for Rs.10000 towards the usage & was supposed to be informed if my usage goes above that but I was not informed & my credit card was debitted with Rs.38000 without my knowledge.I am after them since last four months and also fighting with HDFC Bank but without any results.Pl. help Was this information helpful? | |
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+91 80 6649 1074
+91 98 1128 8888
+91 90 9993 4608
7 Khullar Farms, Mandi Road, Mehrauli, New Delhi, Delhi, India - 110030
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which is AT & T. They first said that Cingular and Sprint charges up front $500 for connection in USA.
So thinkiing that these are hoinest guys I went ahead with the connection. GPRS was supposed to be deactivated. Further they mentioned that they GPRS rates were in tandem with Cingular, in case I dont activate it. The Cingular rate is $1/ day or for $15 unlimited.
Upon reaching USA, I received an sms statining check usage data from http://at&T.com/mywireless for free. Now upon opening that site MATRIX charged me RS. 29, 000. (almost $700). Furthetr, At&T says, " you have no inline support for this kind of number" . Matrix has charged 700 US for visitiing the website, whereas the AT&T rates were $1/day.
Now I have switched to Sprint, and counter to what Matrix has said I did nit have to pay anything. The problem is that MATRIX has charged the entire 29k from my gf’ scredit card. I really dont know what to do. MR. JAIPRAKASH of MATRIX is a thief and he is using people’s credit cards for money laundry. Jaiprakash by the way is the inernational sales manaer of Matrix Calcutta. He is a crook. He can be reached at [protected].
Can anyone tell me if any legal actions can be taken against these crooks? Now the credit card company who were asked not to honor Matrix bills are trying to extort money and Matrix wont give the money back.