[Resolved]  Max Healthcare Gurgaon — Charged extra money

Address:Gurgaon, Haryana

Hello there,

I had to undergo few checkups in MAX hospital Gurgaon. They had all my record that I am Siemens employee (because I was there for my pre emplyment health checkup too). But they did'nt give me corporate discount and after my checkup was done, one of my friend told me that Siemens is registered for discount there. When I talked to them they said, "Yes, we igve discount but now we can't refund money and it is refunded within 24 hours." It is really annoying that the first thing is they should have told me about company discount in advance. And if this did'nt happen, within a week I am informing them about this and they must return my money. What kind of theft is this. When I am liable for discount, I should be given that.
Please look into this matter.

Thanks
Ashish
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

It was a pleasant experience at Max Gurgaon the other day. In fact, I have never come across something like this in my entire life. I went to max to get my kidney stone removed and was filling out the papers and documents when the receptionist asked me if I was working for any of the companies she read out from a form, fortunately one name was my company name and I discovered that I was entitled for a handsome discount percentage on my treatment. All I needed to do was give my I card and my final bill did indeed impress me. Wow… Thanks for such rules, they are just lovely.
Ref SHGN 181334 Mrs Rita Saxena (61years) i am informed today that 10% discount is given to patients over 60years of age No such discount was offered to her in bills even though she was admitted and continues to be under treatment of Dr Rajiv Dang after discharge Will the Hospital Management clarify? regards Subodh Saxena (husband) email id [protected]@rediffmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Max Healthcare
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    91
    Pending
    0
    Resolved
    9
    Max Healthcare Phone
    +91 11 2651 5050
    Max Healthcare Address
    2 Press Enclave Road, Saket, New Delhi, Delhi, India - 110017
    View all Max Healthcare contact information