[Resolved] Max Life Insurance — Payment not Reflecting even after 8 days after Amount Deducted from Bank A/c | |||
I have already done payment from net banking as there is no executive for collection of Cheque from Panvel Navi Mumbai they ask me to pay through net banking. I had done the same on 1st june 2010 in morning. After transfer of amount Rs10000/- i recieve the transection details from Max new york Helpdesk Id in my mail Id. but after waiting till 8th June 2010 my payment is not updated till date. After continous followup from my side from 5th june 2010. I am getting same reply that we are checking in the system but not reflecting. Axis bank already mail me that they have already done the payment in Max NewYork. But then also the payment is not updated also the customer care transfer the call to Mr. Rajeev who is looking after the problem but he without solving & hearing the problem disconnect the phone call. My transection details are as & Details provided from Axis bank is also copyed with this mail. THIS IS THE MAIL RECIEVED AS TRANSECTION DETAILS AS THE TRANSFER IS SUCCESSFUL Dear Apurva Gupta, Greetings from Max New York Life Insurance Company!. Thank you for visiting our site and choosing Internet Payment Gateway as your premium paying mode. We have successfully received payment towards (Top Up) on 01/06/2010. Please refer to below information for your future reference. Transaction Id[protected] Name - Apurva Gupta Policy No.[protected] Date Of Birth[protected] Mobile Number - [protected] Payment Amount - 10000 You will shortly receive your Premium Receipt at your registered email id. Get easy access to your policy details at www.maxnewyorklife.com. So get your policy registered now! If you need any further assistance, please write back to us at service.[protected]@maxnewyorklife.com or call us Toll free at[protected]from all service providers with GSM / CDMA Mobile). We assure we will continue to provide the service that Max New York Life is committed to deliver. Karo Zyaada Ka Iraada. Thanks and Regards Customer Service Max New York Life Insurance Company Ltd. THE MAIL RECIEVD FOR THE CLARIFICATION FROM AXIS BANK Dear Sir/Madam, Thank you for writing to us. As per confirmation received from Max New York, the mentioned payment has been updated successfully at their end. User[protected] Payment Id 17783436 Payee name MAX NEW YORK LIFE INSURANCE CO. LTD Consumer code edy[protected]namicMarId303469 Bill_ref_info edy[protected]namicMarId303469_[protected]_Apurva_Gupta Transaction Amt 10000 Payment Date 6/2/2010 Acid . [protected] Payment Status S Assuring you of our best attention and services at all times Thanks & Regards, IT HELP DESK AXIS BANK LTD. Now this can be solved through consumer form only. As i want discontinue this policy as Maxnewyork life insurance is a froud company never try to take insurance in this. As they will never give you the service you required so my suggestion is not to go for Max newyork insurance for investment, Try for other company. If Max newyork executive are checking this complaint feel shame for this as you are not updating the amount then where is the amount if the amount of Rs 10000/- is transfered in your account. from axis bank. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
4 Comments | |||
Comments
Max New york company is one of the froud company, Don't go for this go for reliance & other insurance but not in Maxnewyork company
Reply
I have been notified about online premium payment but could not get online premium payment receipt. Will U please assist me getting the payment receipt and oblige? Policy No.[protected]
Patiently waiting for your attitude in attending the complaint
my policy no. is[protected], i require payment statements of my policy from 01/2008 to 01/2011
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Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020