[Resolved]  Max Life Insurance — Not received policy documents - over 6 months

Ref: MNYL Policy[protected]

I had taken this policy in Sep2008 its going to be six months and I have not yet received the policy documents. Its been over 2 months since I have been communicating with Max customer care and the Max office here in bangalore. They have yet not given me a definitive answer as to where my policy document is and how do I get hold of it.
Now its going to be over 3 weeks since i have applied for cancellation and full refund still there has been no response or reaction from "Max" regarding my complaint.
My only conclusion is that CUSTOMER FOCUS / SATISFACTION IS SOMETHING THAT MAX NEWYORK LIFE INSURANCE IS NOT BELIEVE IN.
Are there any suggestions as to how i should proceed ahead?? I have already talk to a lawyer friend and soon going to launch a consumer court complaint regarding the same. I only hope to resolve this issue as quickly and as quietly as possible.
Is there any authority above the service helpdesk email that is I can pass my complaint to?? and how??
Thanks and Regards,
Sagar.
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Aug 14, 2020
Complaint marked as Resolved 
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Max New York — Not received my policy document

dear all,
i was first missold the policy by a sales manager and later the WK itself was not dispatched to my address,
on top of that i continue to get calls from the local MYNL office to pay my renewal premiums, when i inform that i have not rec my WK they hang the phone,
there is no effort to help a cleint is already cheated by the max new york offcials.
policy no #[protected]
Dear Sir,

Not received policy documents - over 3 months
Ref: My Policy[protected]Max Amsure Secure Return Builder - Increasing)

I had taken this policy in November 2008. About 3 months elapsed, I have not yet received the policy document. I have been communicating over telephone with Max customer care and the Insurance Planner stationed at Dimapur but they have not yet given me any definitive answer as to where my policy document is and how do I get hold of it.An early action is solicited to send the Policy documents so that I can get the Policy documents at the earliest. Further I am to state that according to Insurance referral offer I have purchased articles worth 100 PV and Insurance within 60 days of joining the Amway Business as an Amway Business Owner. A gift i.e. TMEX 'HIS & HER" WATCH set at Re.1/- But unfortunately the said gift has also not been received by me. The same may kindly be arranged to send at the earliest. I shall be highly thankful if would kindly do the needful at an early date.
Thanking you,
Tularam Pegu
sir
my polycy no.[protected]
i am regular pay premium(through GTFS jamashdpur) but ican not getting premium reciept in my old address
iwant to know aboutmy polycy status .it is live or not . kindly send my premium reciet.and reply me thrugh email
Dear Sir,
Not received policy documents - over 3 &half months
My Policy No[protected]Max mangal )
Policy Parchase date 25-Feb-09,
I had taken this policy in Feb 09. About 3 months passed. I have not yet received the policy document. I have been communicating over telephone with Max customer care and the your Insurance Partnar (Barclays) Panipat. but they have not yet given me any definitive answer as to where my policy document is and how do I get hold of it.but 5-june-09. policy recvied me now i wanted cancal the police 08-june-09 i cancal letter in your panipat office but no cancal my offer, i have courier name TCI, REF NAME[protected], Courier no[protected].Are there any suggestions as to how i should proceed ahead?? I have already talk to a lawyer friend and soon going to launch a consumer court complaint regarding the same. I only hope to resolve this issue as quickly and as quietly as possible.
I shall be highly thankful if would kindly do the needful at an early dateThanks and Regards karan pruthi
Policy No:[protected]
Life Maker Premium Unit Linked

I didnt pay for last for last One Year were i was not in Station.I would like to pay the amount 0f 25, 000 that for Four Quaterly basis(6, 250) Premium amount.I would like to the know were i can this amount and what is the status of my account and the benefits.
i am trying your helpdesk site its not opening from where to get knowledge about this?????
can i know my premium of ploicy no.[protected]Max amsure secure return builder ulip

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