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[Resolved]  MDLR / MakeMyTrip — Refund of air Ticket Amount

Dear Sir,

I have booked the following Air tickets through Makemy Trip vide Bookinf ID -FLT[protected] and Airline PNR No. 0M0HNX.

Flight NO Departure Arrival
MDLR 9H 107 Delhi Goa Non stop Flight
(24 Dec 09) (24 Dec 09) Refundable Fare
(10:15 hrs) (13:00 hrs) Duration 2hrs45Min

I have got a SMS from MDLR on[protected] that MDLR flight 9H 107 from Delhi to goa has been cancelled . The given numbers in SMS for queries are[protected],[protected] and [protected].

I tried to contact with MDLR on[protected] through above given three numbers but it is unfortunate that non of them has been responded . I forced to contact with Makemy trip on[protected] but I have not got any suitable reply / information from Makemy trip too. Makemy Trip advised me contact with Airlines .
Today understood from Delhi IGI Airport , MDLR Airline's IGI airport Counter /office has been closed since 20 days and MDLR has been stoped operation since 20 days from IGI Airport .

I tried to send E- mail to MDLR but the mail has been bounced back and the Telephone No.of MDLR are also not working . Makemy Trip had already charged full amount of ticket to me through my credit Card . Now Makemy Trip is not ready to refund the amount .

Hance , Under the circumsatances you are requested to kindly look in to the matter so that my amount is refunded to me with out delay .


With best regards

Subal Kumar Saha
2C , Sai Baba Enclave, Near Tehsil Road,
Najafgarh, new Delhi-110043

Mob:- [protected]
Email Id:- subalsaha.[protected]@rediffmail.com
subal.[protected]@vanderlande.com
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  3 CommentsShareTweet

Comments

Air tickets — REFUND OF AIR TICKET FROM MAKEMYTRIP.COM OF MY CANCELLED MDLR FLIGHT

I am also going to face the same problem as Mr. Sivaramakrishnan faced. Actually i had booked my MDLR flight through MakeMytrip.com MakeMyTrip Booking ID : FLT[protected] for Delhi to Ranchi for 21st of this month and I one week back I got an sms also i had confirmed at MDLR website about the cancellation of that flight. I had send an e-mail to Makemytrip asking for Refund of my flight amount, but so far no response I got from their part. I dont want to loose my Rs. 4, 903 amount because of Airlines fault.
I need refund of my ticket amount.
Ashish Kumar,
Engineer, ARIES,
Govt of India.Uttarakhand.
E-mail: [protected]@yahoo.com
Dear Mr. Saha:
Regret any inconvenience caused to you. Kindly note as flight is not operational, full refund has been initiated and should reflect on your card within next 5 business days.

Appreciate your co-operation.

Please do write to me for any assistance.



Regards
Geeta Eral
Head- Customer Delight
geeta.[protected]@makemytrip.com
Dear Sir,

I have booked the following MDLR Air tickets for my youger brother & his wife through Kafila Tour & Travels [10185-C, Arya Samaj Road, Karol Bagh (New Delhi) 110005 Ph:[protected] Mob: [protected], [protected], [protected] Email: [protected]@kafilatravel.com]
vide Kafila's Booking Conf. ID:[protected] and Airline PNR No. 0M0H85.Booking Date :12/Sept/2009.

Flight NO: MDLR 9H 107 Kullu to Delhi / Travel Date 12 Nov. 2009
(Refundable Fare) Passengers Names :MR DEEPAKKUMAR SHUKLA & MRS SWATI SHARMA (2-Adults)

Mr Deepak got a SMS from MDLR on 30 Oct 2009 that MDLR flight 9H 107 from Kullu to Delhi has been cancelled . The given numbers in SMS for queries are[protected],[protected] and [protected].

I called MDLR Call Centre Executive : Mr Shiv who confirm me that the Full Refund is processed on 31 Oct 2009 (08:18 AM) and you can collect the same with your agent "Kafila Tour & Travels" but when I contact with Kafila Tours & Travels..they didn't give me any suitable reply / information and they just reply me that I will get this refund after some days when they will get the same from MDLRfrom and also advised me contact with MDLR Airlines once again .
Today understood from Delhi IGI Airport, MDLR Airline's IGI airport Counter /office has been closed and MDLR has been stoped operation further.

I'm regularly sending emails and called Kafila Travels many times from 30 Oct 2009 to till date but they are not ready to refund the amount .

Hance, Under the circumsatances you are requested to kindly look in to the matter so that my amount is refunded to me with out delay .


With best regards

Siddharth Vijay
C/o Xotic Holidays, 20-D, First Floor, Siddharth Plaza, Gumanpura Main Road, Kota-324007 (Rajasthan)

Mob:- [protected], [protected]
Email Id:- [protected]@yahoo.co.in / [protected]@rediffmail.com

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