[Resolved]  Meru Cab — Very bad experience with Meru cab

Address:

Bangalore, Karnataka

" DO READ IT" - MERU CAB

I would really like to reinstate the kind of service Meru cab provide is totally "unreliable" , no professionalism and rude behavior of Driver/customer care although they claim to be premier cab service. Meru cab don't bother at all for customer and their priority or don;t have any empathy also.May be they are highly demanded for unnecessary reason.

It has been 2 instances i have faced with their services.
1. We called upon meru cab in Bombay for dropping us to railway station. They confirmed that it will reach in time and provided information. We waited outside with our older parents and baggage and tried calling them repeatedly when they did not reach in time.later customer care folks also started not responding and said sorry it cant reach. This is a setback. We had to somehow run for auto ( three auto)
and pay them heavily so that we can catch train.somehow after 1/2 hr try we got auto and caught train in nick of time.

2.Again, we booked meru cab to catch rajdhani in bangalore and they confirmed the details of driver
JAGDISH C; CAB NO :KA536436 to reach @ our place by 6:00.I tried to call him @ 5:50 pm
regarding his whereabouts. he said he will reach my place shortly.I go down with baggage around 6:10 pm.started searching for him but could not find.when i called him he said he reach there and waited and he has left also. I asked him how can you leave without informing. he said he can't go to station he has some other customer , i said him if you need extra money i will pay you since i had to catch train urgently due to some personal emergency but he did not bother a single time.Later he started cutting down the phone.I did not have any option somehow i tried getting some other arrangements but i had less time. we picked auto again this time but luck was not with us this time.Auto got punctured
on the way and we had to wait for some other vehicles.that was pathetic and reached station somehow.
we thought let us try if we could catch train if it is delayed or still waiting since we reached 5 mnts after departure time.we took coolie they also charged heavily. when we reached last platform 8 train had already left. we had to come back again somehow.
I almost has loss of more then 5000 rs also but what costed my family ( along with 4 yr child) more was physical , mental agony that i can never forget. this kind of driver should be punished.


Thanks
Avinash