[Resolved] Michelin Tyre — Crack in Michelin Tyre | |||
1. I purchased a Honda Jazz car (chasis No. MAK GG 171H9N 005943 and Engine No. L12 B[protected] on 20 Jan 10 from Land Mark, Ahmedabad. Vehicle is equipped with MichellinEngineers tyres (tubeless), made in China. One of the tyre developed crack on side wall and resulted into air leak, thus immobilization of vehicle. It happened during Jun 10. Mileage completed at the time of occurrence – 340 km. Crack happened on Gandhinagar (Gujarat) road, which are probably the best in the country. 2. Michellin India Tyres Pvt Ltd, Ahmedabad was approached through Landmark Ahmedabad for warranty replacement, which has been rejected citing “accidental damage to the sidewall due to contact with blunt or sharp object while in use”. M/s Michellin India rep was unable to explain failure in technical terms when contacted telephonically. I am not satisfied with his reply. Failing of tyre at such low kms that too on Gandhinagar (Gujarat) roads speaks about the poor quality tyre fitted in subject car. 3. Following is requested :- (a) Tyre of my car be replaced under warranty, with good quality tyre. (b) Now, I have no faith in quality of Michelline Engineers tyres and their customer support, preferably all the tyres of my car be replaced with some other make best quality tyres. (c) Henceforth, equipping of Honda Seal cars with M/s Michellin engineers tyres may be stopped to save quality & brand name of Honda. (d) Failed tyre be subjected to lab check about impact / momentum / KE of suspected article which could have hit resulting into crack vis-à-vis values which tyre is suppose to withstand. Under what all conditions (vehicle speed, angle at which it could have hit, condition under which such angle and velocity could have been achieved by the hitting article, expected mass of the article etc) be brought out clearly to justify rejection. Granular / structural changes be studied to support / reject the argument of your rep. 4. With warm regards and hoping for justice. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
I, P J Joseph, Apollo Palace, Pulickaprampil, Varanad P O, Cherthala, Alleppey Dist. Kerala purchased ON 26.03.2010 one Honda City Car from Cosmic Honda, Alwaye, Kerala. But within 2000 km one trye were broken. When we complaint it in Cosmic Honda at Alwaye they informed that it was due to the bad condition of kerala roads. Please check the same and do the needful for replacing the tyre which is due to the manufacturing deffect.
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Mitchellin Tyres — Cracks
I had brought a New Model of Honda City SMT and within five months the tyre (mitchellin) had developed cracks on the side I asked the local Honda City(Verna,Goa) dealer he said that this cannot be replaced under warranty as I seems to have developed due to driving next to a sharp edge. The cracks does not appear to have been caused by any sharp object on the road and appears more to be due to wear.I am enclosing 4 photographs by which it can be ascertained how the cracks appeared.