[Resolved]  Micromax On Aircel Net Setter Dongle — not working device

Address:Neemuch, Madhya Pradesh

i have purchased a net connector of aircel net setter of micromax on 5/3/2012 from ( Nanesh mobile service B.No.50,
tagore marg neemuch.mob-[protected] ) but it doesn't work. even it never start at my home or any other computer desktop.
i went to the seller / shop keeper and request that its not working never connect to the internet give my money 1850/= back, but he refused and gave excuse that my computer or other all computers are defective that's why i am not responsible.
i wanted only micromax multi sim net connector but he gave me aircel netconnector of micromax, it works only with
aircel sim, then i also spend 100/= for unlock the device. and 500/= rupees for computer formatting. but no result
that device steel not working yet.
i want my money back.
please help.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team
Dear Customer

Our team was trying to contact you for the resolution of your concern, however were unable to do so. Request you to please share an alternate contactable number at [protected]@aircel.co.in.


Regards
Aircel Customer Service Team
I have purchased a Micromax on AIRCEL net connector on 20/01/2012 from ( Baldeva plaza Golghar, Gorakhpur, U.P. ) but it would not work after two days and I went out of Gorakhpur for 15 days and after coming again it would not function . then i went to micromax service centre as per instruction of seller. The service centre manager has retained the USB modem(model-MMX352G/CE0700) FOR TWO MONTHS for repairing/replacement. he returned the modem and again it works for few days. Again i have consulted service centre he refused to change or repaire becasuse of its warrnty period which has been lapsed according to the propereitor of service centre Mr. Arvind Kumar chaubey Mob. [protected].
Kindely instruct the appropriate service centre where i can change/repaire my USB Modem at an early date so that we can rely on the service of world renound micromax compony. please suggest the appropriate way to change/repaire on my mob no.[protected] or Email id:[protected]@yahoo.co.in.
with Regards
Dr. V.N.Pandey
Department of Botany,
DDU Gorakhpur University,
Gorakhpur-273009, U.P. India.
i have purchased a net connector of aircel net setter of micromax on 15/10/2012 from Nehru place, delhi. but it doesn't work. even it never start at my home or any other computer desktop. please suggest the appropriate way to change/repaire on my mob no.[protected] or Email id:-rakesh.[protected]@gmail.com
Please help.

Regards !

Rakesh Yadav
my micromax net setter is not working helpppppppp me
When i connect my PC to Micromax MMX352g the I got problem while connecting. In software it shows "No Device "my net setter imei no is.[protected] purchase on om enterprises.I also gone at your service center loketed at faizabad on dated[protected] but that service center cheak my device and tell us that you come 15-20 days after but when he return our device on dated[protected] the problem was same. I am requesting you that your service center not properly working so kindly terminate the service center.I also requested that my device replace as early as possibol
we had purchase micromax net settter on 31 december 2013, after 3 months from date of purchasing it was not working properly . we had also reported complaint for this netsetter to the owner of the shop (Rajkamal Electronics, Akola) but they are not giving a response to us .
we request you for taking seriously our problem and taking out any help for the same . as we are not gettng satisfactory response and a bad behaviour from the service center we need to post a complaint, we had sent our netsetter to service from since 27/06/2014 for replacement.. we are also ready for the legeal issues if not further satisfied .
Therefore we are requesting for a positive response .
Our request no. is *W[protected]* and R1406FMH10525017
please contact if required
Contact no. [protected]
Email-ID - akola.[protected]@gmail.com


THANK-YOU
Yours Faithfully,

Ravi.G.Bharuka

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10590
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information