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i got a mms, from www.airtelworld.com/mms, how can i acess this plz help me.
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i can not sending imazes or photos as a mms to other mobiles, and i received one password from ur c.care center. How i can send mms .
Dear Sir,
COMPLAINT
MISBEHAVIOUR OF YOUR STAFF MISS SWAGATIKA
BETWEEN 6.10 P.M AND 6.20 P.M ON 22nd OCOBER’2008
I dialed your phone no.198 to lodge a complaint from my mobile no. [protected]. Miss Swagatika picked up the phone and I ventilate my grievance in a polite manner. My problem was that on 13th I recharged my phone with ur 199/- voucher and power plus of 59/-.On the next day I recharged with 199/- voucher to make it life time. On the next day I found my power plus becomes powerless and my call rate becomes Rs.1/- per minute as earlier. Her reply was that as I became a different group of customer (life time). Hence the voucher which I put while I was a regular user becomes invalid. Then I asked whether I have to purchase another 59/- voucher to reduce the call rate. She reacted, that is your wish I have nothing to say. Then I said it is not justifiable as the purpose of both the voucher is different and you should give the same facility to the newly lifetime customer who extend one step forward towards you.
Anyway what happened to her I don’t know she started talking with me in a highly objectionable and unprofessional manner. She told me in the vernacular language Oriya which hurts me is as follows:-
1) “You are not educated enough to grasp the nitty gritty of our systems & procedure. Perhaps you are not sufficiently get your education.
2) “We are dealing with only satisfied customer and good listener and not with uneducated fellows.
Then I started to explain that it is her duty to satisfy the customer and not the customer will come to satisfy you. But all of a sudden she cut the phone abruptly in a most insulting manner.
I bestow here my profile for your perusal.
a) I am an officer in Stressed Assets Management Branch, State Bank of India, Bhubaneswar. My father is a reputed lawyer. My only maternal uncle is MD, Glenmark Pharmaceuticals P Ltd. My aunt’s husband is Assembly Speaker, Govt. of Orissa.
b) We are using atleast 8 phones of airtel brand in our entire family. I am a prospective customer of your Airtel Digital TV.
c) Last but not least is that I am a great admirer of Sunil Bharati Mittal who in his own leg could rise from a small bicycle shop at Ludhiana to an emperor of more than $ 2 billion of airtel world.
Sir, I expect a sharp response from you in a professional manner. I failed to understand how a service organization with so much competition in the market could function keeping this type of black sheep with them at their call centre. I will continue writing till you redress my grievances and punish the guilty. Please don’t underestimate my prolonged loyalty to your organization and other connections for that matter. For authenticity you may refer to your voice recorder about our conversation between 6.10 to 6.20 pm.
Truly yours,
SUKUMAR BOXY.
B-223, RAJENDRA VIHAR APTT.
FOREST PARK.
BHUBANESWAR.-9
MY MOB:[protected]
WIFE’S MOB: [protected]
COMPLAINT
MISBEHAVIOUR OF YOUR STAFF MISS SWAGATIKA
BETWEEN 6.10 P.M AND 6.20 P.M ON 22nd OCOBER’2008
I dialed your phone no.198 to lodge a complaint from my mobile no. [protected]. Miss Swagatika picked up the phone and I ventilate my grievance in a polite manner. My problem was that on 13th I recharged my phone with ur 199/- voucher and power plus of 59/-.On the next day I recharged with 199/- voucher to make it life time. On the next day I found my power plus becomes powerless and my call rate becomes Rs.1/- per minute as earlier. Her reply was that as I became a different group of customer (life time). Hence the voucher which I put while I was a regular user becomes invalid. Then I asked whether I have to purchase another 59/- voucher to reduce the call rate. She reacted, that is your wish I have nothing to say. Then I said it is not justifiable as the purpose of both the voucher is different and you should give the same facility to the newly lifetime customer who extend one step forward towards you.
Anyway what happened to her I don’t know she started talking with me in a highly objectionable and unprofessional manner. She told me in the vernacular language Oriya which hurts me is as follows:-
1) “You are not educated enough to grasp the nitty gritty of our systems & procedure. Perhaps you are not sufficiently get your education.
2) “We are dealing with only satisfied customer and good listener and not with uneducated fellows.
Then I started to explain that it is her duty to satisfy the customer and not the customer will come to satisfy you. But all of a sudden she cut the phone abruptly in a most insulting manner.
I bestow here my profile for your perusal.
a) I am an officer in Stressed Assets Management Branch, State Bank of India, Bhubaneswar. My father is a reputed lawyer. My only maternal uncle is MD, Glenmark Pharmaceuticals P Ltd. My aunt’s husband is Assembly Speaker, Govt. of Orissa.
b) We are using atleast 8 phones of airtel brand in our entire family. I am a prospective customer of your Airtel Digital TV.
c) Last but not least is that I am a great admirer of Sunil Bharati Mittal who in his own leg could rise from a small bicycle shop at Ludhiana to an emperor of more than $ 2 billion of airtel world.
Sir, I expect a sharp response from you in a professional manner. I failed to understand how a service organization with so much competition in the market could function keeping this type of black sheep with them at their call centre. I will continue writing till you redress my grievances and punish the guilty. Please don’t underestimate my prolonged loyalty to your organization and other connections for that matter. For authenticity you may refer to your voice recorder about our conversation between 6.10 to 6.20 pm.
Truly yours,
SUKUMAR BOXY.
B-223, RAJENDRA VIHAR APTT.
FOREST PARK.
BHUBANESWAR.-9
MY MOB:[protected]
WIFE’S MOB: [protected]
Sir,
I received a MMS message from Mr.E.Kanthasami from airtel no.[protected] thro airtel MMS. Pl. help me to see this MMS or send it to my [protected]@gmail.com ID at the earliest.
Regards,
addlamadhu
I received a MMS message from Mr.E.Kanthasami from airtel no.[protected] thro airtel MMS. Pl. help me to see this MMS or send it to my [protected]@gmail.com ID at the earliest.
Regards,
addlamadhu
i got a mms, from www.airtelworld.com/mms, how can i acess this plz help me.
i am unable to view the mms sent to me...
So Please help me out...
So Please help me out...
Mahawar
i got a mms, from www.airtelworld.com/mms, how can i acess this plz help me.
I am not able to send mms,
I have paid Rs.500/- your representative named Mr. Ravi Singh against Mobile no. [protected] but it is not yet activated. I am doubt whether you receive the money vide subscriber Enrolment Form no. 640824. Please tell us status of the activation of mobile or refund the money that I have paid to you through your representative.
how to see my mms in my mobile
hi aitel
I have receive MMS from airtelworld.mms. so please send this mms to my rediffmail mail
i am going to mallasia so i want to now how to activate and what are the charges for out going and in coming call please tell me as soon as posible.tell me about mms also thankyou
i got a mms, from www.airtelworld.com/mms, how can i acess this plz help me.
how can i acces mms. Plz suggust
i got a mms, from www.airtelworld.com/mms, how can i acess this plz help me.
i am unable to check mms, pl. guide me ...