[Resolved] Mobikwik.com — cheating | |||
DEAR SIR, I RECEIVED A EMAIL FROM THE ABOVE SITE THAT IF YOU WILL RECHARGE YOUR MOBILE OF RS 100 THEN THEY WILL GIVE DOUBLE TALKTIME UNDER THEIR SCHEME ON 31TH JAN. IN WHICH THEY WILL IMMEDIATE RECHARGE OF RS 100 AND ON THE 1ST FEB THEY WILL GIVE COUPON OF RS 100. I RECHARGE MY MOBILE NO. [protected] OF RS 100 FROM THE SITE WITH THE USER I.D [protected]@GMAIL.COM AND PAYMENT REFERENCE NO. IS [protected]. BUT I DONT GET ANY RECHARGE COUPON OF RS 100 ON TILL NOW WHICH WAS PROMISED ON 1ST FEB. I HAVE BEEN WRITTEN TWICE TO THEIR CUSTOMER CARE BUT NOT ANSWERING. I REQUEST YOU TO TAKE THE ACTION IMMEDIATE. RAHUL CHAUHAN [protected]@GMAIL.COM [protected] MILAK RAMPUR REGARDING THEIR ADVERTISEMENT THE FOLLOWING IS COPY THAT I RECEIVE ON MY EMAIL Add star Mobikwik <[protected]@mobikwik.com> Sat, Jan 29, 2011 at 2:33 PM To: [protected]@gmail.com Reply | Reply to all | Forward | Print | Delete | Show original External images are not displayed. Display images below - Always display images from [protected]@mobikwik.com www.mobikwik.com Mobikwik.com Dear MobiKwik.com member, As a special gift to select mobikwik customers, we bring you a Double Dhamaka Recharge Offer! Recharge any prepaid mobile for Rs 100 on MobiKwik.com and get double talktime worth Rs 200. How to get Rs 100 bonus recharge? Please follow steps below: 1. Recharge for Rs 100 or more* on MobiKwik.com on any of following dates : Jan 29th, Jan 30th, or Jan 31st, 2011 only. 2. We will send you a Rs 100 mobikwik discount coupon on Feb 1st, 2011 on your mobikwik registered email. Your Login Details: Username(Email Id): [protected]@gmail.com Password: *********** [protected][protected][protected][protected] Log In Now Forgot password? Terms & Conditions: a. Only users who received email about Double Dhamaka offer are eligible. b. One user will be considered only once for the award. Got Questions? Ask on our Facebook Fan page or on our Blog Customer Support For any queries, complaints or feedback please write to us at [protected]@mobikwik.com Follow Us FacebookTwitter Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 13 Comments | |||
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"WITHOUT PREJUDICE"
The above exchange of correspondence will give you a detailed picture of the problem faced by me. To summarise, I had applied to Tata Sky for a second connection in place of my Cable connection. I was advised that the installation will be carried out on[protected] and I would have to pay INR 6400 for the same. Instead of waiting for the debit in my account, I recharged my account online with INR 6000 as I already had a credit balance of INR 1380. I made a payment online through Mobikwik whose name appeared on the list of parties offering collection of recharge amounts. Their acknowledgement of receipt is attached. While accepting the payment they indicated that for better security they wanted me to send my ID document and were KEEPING the payment on hold till then. I sent them a copy of my Voters Card the same day but received a reply from
[protected]@googlemail.com that the message to [protected]@mobikwik com had been delayed and they would try for another 2 days. As a precaution I again sent a copy of my Passport again on the 17th. This too failed to be delivered after a wait of two days. Meanwhile Tata Sky's installer and the accounts people are not activating the connection as the account is showing a debit balance of INR 4800. I have sent them my Banks advice showing that INR 6000 has been debited to my credit card account on account of the transaction with Mobikwik. Their last communication insisted that my Bank has held up the payment and so I enclosed the Credit Card statement which also shows the amount debited on[protected]. In short, MOBIKWIK is sitting on the money paid by me for the last 5 days, and Tata Sky's installers/accounts are refusing to activate the connection, and I am suffering as my Cable connection has been disconnected by the installers and the second Tata Sky connection is not being activated. Please sort this out urgently as it is a clear case of 'deficiency in service'.
The above exchange of correspondence will give you a detailed picture of the problem faced by me. To summarise, I had applied to Tata Sky for a second connection in place of my Cable connection. I was advised that the installation will be carried out on[protected] and I would have to pay INR 6400 for the same. Instead of waiting for the debit in my account, I recharged my account online with INR 6000 as I already had a credit balance of INR 1380. I made a payment online through Mobikwik whose name appeared on the list of parties offering collection of recharge amounts. Their acknowledgement of receipt is attached. While accepting the payment they indicated that for better security they wanted me to send my ID document and were KEEPING the payment on hold till then. I sent them a copy of my Voters Card the same day but received a reply from
[protected]@googlemail.com that the message to [protected]@mobikwik com had been delayed and they would try for another 2 days. As a precaution I again sent a copy of my Passport again on the 17th. This too failed to be delivered after a wait of two days. Meanwhile Tata Sky's installer and the accounts people are not activating the connection as the account is showing a debit balance of INR 4800. I have sent them my Banks advice showing that INR 6000 has been debited to my credit card account on account of the transaction with Mobikwik. Their last communication insisted that my Bank has held up the payment and so I enclosed the Credit Card statement which also shows the amount debited on[protected]. In short, MOBIKWIK is sitting on the money paid by me for the last 5 days, and Tata Sky's installers/accounts are refusing to activate the connection, and I am suffering as my Cable connection has been disconnected by the installers and the second Tata Sky connection is not being activated. Please sort this out urgently as it is a clear case of 'deficiency in service'.
My account is debited immediately but mobikwik wallet is still empty
registered mail adress. [protected]@live.com
registered No. [protected]
Transaction amount 4250/-
Transaction ref no. IG00BUYY1
Complaint ticket No. 1392833
Please take immediate steps to take immediate steps against Mobikwik.com
It is a fraud Comapny that takes money from clients
registered mail adress. [protected]@live.com
registered No. [protected]
Transaction amount 4250/-
Transaction ref no. IG00BUYY1
Complaint ticket No. 1392833
Please take immediate steps to take immediate steps against Mobikwik.com
It is a fraud Comapny that takes money from clients
MEDR WWW MOBIKWIK/89538
Please Give Me Detail on This order id No.wallet recharge
i recharge my wallet 500 from my central bank of india, from my account debited of 500 but not come into my wallet balance what about refund or any else ...Forgot my password
I am Balaram Kumar, I have mobikwiki account in 10000 rupees, but i forgot my password and login problemTATADOCOMO POSTPAID
13-05-14 TATADOCOMO POSTPAID AMOUNT 1100Regarding the bill payment
Transaction Id [protected] MONEY HAS DEDUCTED FROM MY ACCOUNT BUT BILL PAID TO FOR TATA TELE SEVICES WAS NOT UPDATEDCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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regards: Ankush