[Resolved]  Mobikwik — Recharge not done and automatic deduction of money from my account

Address:Karnataka

Dear sir,
Mobikwik is a big time scam..This is the feeling I get everytime I see my bank statement..I had transferred 250 rs in to my mobikwik account from my bank account on[protected]. I recharged for 100 rs for my number which was successful but then mobikwik blocked my account without even contacting me.. When i contacted the support they reactivated my account but my balance was just Rs.52 and even in that I recharged for 40 for my number.. I did not get the recharge done in my mobile but the amount got reduced in my mobikwik balance.. Seriously pissed off with their support because they did not even answer me back when I complained about Rs.40 being not recharged and I do not know why my balance got reduced by Rs.100
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Aug 13, 2020
Complaint marked as Resolved 
Dec 07, 2013
pavanmca1243's response
sir, i have tried recharging my mobile through mobikwik. details are as follows. a)transaction amount: rs.260 c) email : [protected]@gmail.com d) phone number : [protected] date 25/11/3, amount was deducted from my bank account and mobikwik wallet .
i have been trying to contact mobikwik customer support through calls and email.but they r not responding. i request you to take appropriate action regarding the same...
Complaint comments 

Comments

i am selvam i had recharge 50 rs on[protected] not successfull but my iob account balance credit the money .when will you refund my money
Mobikwik is not a reliable website for prepaid recharge. I have lost Rs.230 from the time I started using their website for recharging. I have used mobikwik only two times and did a full talktime recharge. To my shock, I found someone with the phone number [protected] was transferring money from my airtel phone without my knowledge. Airtel said this is not at all possible since transfer can be done only using options in my phone. But there are so many cases of hacking and smart phone apps that allow a person to transfer money from someone else's number without their knowledge.
All this started only after using Mobikwik. I have no doubt they are into foulplay misusing numbers and account details.

Mobikwik — money back

Date 5.04.2014ko time 1:54 sbi netbanking ke throw mobikwik k a/c anoopmai 600rupes add kiya or paise mere a/c se kat gye lekin mere mobikwik wallet mai add nhi hua online transtion ref no. IGS8075465 hai maine mobikwik help per complain kiya jiska ticket no. 570522hai so sir pls take action

Mobikwik — Recharge was not done and amount deducted from account

Hi There, I have been chasing you guys since last three days for my unsuccessful recharge but didn't get any response. This is really poor service. I also tried customer care number but didn't get response, noting happens. Really bad service guys
Money deducted but not added in my wallet.

This company is a big fraud. I had a belief on MobiKwik but i am loosing it now.

I was paying a bill of my DTH Tata Sky worth 250 on 06/01/2015 which was unsuccessful, late on the money was not refunded into my balance. I raised a ticket #4152143 but no response.

Later on I tried adding rupees 240 to the MobiKwiki wallet which was again unsuccessful on 06/01/2015, that also did not revert in my wallet. I again raised a ticket #4157642 but as usual no response.

To make it more worst, the customer care number is always busy, they wanted us to wait for more then hours, neither they have any email to register complains.

Such a bad application it is.

MobiKwiki, if you have any shame left refund my money in the wallet
Mobile number- [protected]
Email- [protected]@gmail.com

reactivate

My account reeactive [protected]@gmail.com

reactivation

sir i am regular user of mobikwik but ny wallet is lock i am write so many complants bu id not reactivat please open this wallet.[protected]@email.com

my amount cut from atm what not receive in wallet

SIR ii pay 50 rps from my atm to add in mobikwik wallet from my atm amount cut but not add in wallet

not able to recharge

I have downloaded mobikwik on my android phone and so far I was not able to do a single recharge using this app. Please recharge on my number with 333rs or return the money. Please do the needful asap.

payment is credited to mobikwik balance but i'm not able to get recharge.

amount:70.0 credited to mobikwik balance and transaction number:[protected] i was recharged in[protected] but my recharge unsuccessful

Bill Payment is not credited into my BSES Account

I have made payment of Rs. 3040/- on 01/04/2014.Through MOBIKWIK. but this payment is not credited in my BSES Account. I Also Attach Receipt from MOBIKWIK Please Solve my matter as soon as possible

no recharge

[protected] no recharge this number

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