[Resolved] Mobikwik — Mobile Recharge

lucky00000007

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu
Website:	www.mobikwik.com

Dear Sir,

I am a user on Mobikwik.com which is a site for online recharge. My account id is [protected]@gmail.com.

I tried to add money through Net banking to my account on 31 May 2013 two times from axis bank on Mobikwik.com. But the money did not reflected in the wallet. Below are the transaction details for the two attempts.

Attempt 1 a) Transaction ID for all the Balance Update Transactions. ICONN/74936732/310513/CCAVENUE.COM / CHA b) Transaction Amount. 500.00 c) Your Registered Email Address. [protected]@gmail.com d) Phone Number [protected] e) Date 31 May 2013

Attempt 2 a) Transaction ID for all the Balance Update Transactions. ICONN/74936117/310513/CCAVENUE.COM / CHA b) Transaction Amount. 500.00 c) Your Registered Email Address. [protected]@gmail.com d) Phone Number [protected] e) Date Date 31 May 2013

Both the transactions failed and 1000 Rs was debited from my bank account but did not reflected on mobikwik.com. I made complaint on their support and they have added Rs. 500 to my account but till now the second attempt is not reversed to my bank account nor they have added in my wallet on mobikwik.com. I tried filing complaint multiple times on their website but now they are not responding nor their support phone number is working. No body attends to phone calls and nobody is replying to my complaints on their website.

It is more than 40 days and they are not returning my money.

My complaint No. on their website is #223352. Please help me get my money back from them.

Regards,
Shivendra Saxena

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Aug 14, 2020

Complaint marked as Resolved

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Comments

harigopaldj

from Tirupati, Andhra Pradesh

Mobikwik — DTH recharge

On[protected] a sum of Rs999 was made to MobiKwik for onward transmission to SUN DTH Service.The Trasaction Id:[protected] dated[protected] Till date the money is not paid to SUN direct By MobiKwik.
Please Advise Necessary Action to regularise the same

n alam

from Ashta, Madhya Pradesh

To day i recharge my mobile no [protected] through mobikwik sit, payment was done but recharge was not done.

Pls help me

Naushad
Bangalore
Karnataka

wakim

from Mumbai, Maharashtra

my
no is [protected] not richag sucsesful but my ac balence is 50 rupees les
traseshion id[protected]

I Sriram

from Bengaluru, Karnataka

Sir,

The following three transactions done from mobikwik app, but balance was not credited in respective numbers.The total faulty debited amount is Rs.111.I lodged a complaint with mobikwik, but no response from the mobikwik.
So, I kindly request you resolve my issue.

05/10/2014 Transaction Id: [protected] [protected] (Idea) Amount: Rs 34
05/10/2014 Transaction Id: [protected] [protected] (Idea) Amount: Rs 34
24/10/2014 Transaction Id: [protected] [protected] (Airtel) Amount: Rs.43

Yours faithfully,
I SRIRAM.

I Sriram

from Bengaluru, Karnataka

Sir,

The following three transactions done from mobikwik app, but balance was not credited in respective numbers.The total faulty debited amount is Rs.111.
I lodged a complaint with mobikwik, but no response from the mobikwik.
So, I kindly request you resolve my issue.

05/10/2014 Transaction Id: [protected] [protected] (Idea) Amount: Rs 34
05/10/2014 Transaction Id: [protected] [protected] (Idea) Amount: Rs 34
24/10/2014 Transaction Id: [protected] [protected] (Airtel) Amount: Rs.43

Yours faithfully,
I SRIRAM.
Mail Id: [protected]@gmail.com

rajpatidar

Hi,
Every time I am doing recharge of rs 50 on my number([protected]), you are deducting the money from the wallet and getting error while doing transaction...Please refund all the transaction amount which were unsuccessful .email id
[protected]@gmail.com

nyoja73

from Hyderabad, Telangana

I have recharged my number with 150/- using mobikwik
wallet on 11/02/15. But, my no. didn't get recharged and the amount has been debited from wallet.i didn't get any mail/message also.So, Please look into my issue.
Recharged no: [protected]
Mail ID: [protected]@gmail.com.

lail_jeff

from Chennai, Tamil Nadu

Recharge amount rs.150 has been debited from mobiwik wallet but my mobile was not yet recharged - ref trans id: [protected]

Gowreenath Boina

from Hyderabad, Andhra Pradesh

Fraud Transfer happen 500 from my account to 1423563263727

One guy called me and asked OTP I unepectedly given OTP could you please stop the transfer.

rakesh jonty

from Mumbai, Maharashtra

wallet locket

My wallet has locked please help me

Sarfaraz khan (fridaynight)

from Delhi, Delhi

Money is not added to account

I have add ₹6500 to my account and the transaction was successfully done but money is not added In mobikwik account

ashu13

paid rs 100 but a/c not credited

I have paid rs 100 as cash but a/c not credited It is a froud company . id[protected] mobile number [protected] email [protected]@gmail.com

tarun mahar

reactivate my wallet

wallet has been locked please reactivate my Wallet as soon as possible

ankit kasera

from Rawatbhata, Rajasthan

recharg not done

dear sr kl mene 141 ka recharge kiya apne airtel mobile pr mobikwik s or pecharg successful btaya ..pr mere account me balance nhi aya 141 rs kat liye mere debit card m s

sukritdas Kolhey

from Noida, Uttar Pradesh

re activate account

I sukritdas kolhey, my ID: [protected]@gmail.com and Mobile No. [protected]. My account has been deactivated. Please reactivate my account.

Ankush Kabdi

from Hyderabad, Telangana

amount deducted from my credit card but wallet balance did not get updated

An amount of Rs. 4720 has been debited from my A/C to add balance in mobikwik wallet but still I have not received any amount to my wallet Please refund my amount as soon as possible.