[Resolved]  Modi Hyundai — i10 RC Book

Address:

Thane, Maharashtra

Hi,

I bought a car (i10 Sportz) from Modi Hyundai in Thane. They charged me 39 K for Registration & handling (the registration receipts from RTO are of aroun 31 K) . I am ok with 8 K as their service charge, but the issue is you have not been able to provide the service for which you charged me.

The car was bought on March 23rd and 4 months down the line, I have no clue of my RC book, Repeated calls to MOdi Hyundai have been futile, every time a promise is made of a call abck which never happens.

Finally someone form teh showroom tells me that the RC book was delivered to my home by RTO and has been returned back, so I have to personally go and collect it from RTO.

Please answer below queries.

1. Why is there no proof/Receipt of a registered delivery not being delivered left at my home in case I was not there to collect the RC book.
2. If I have to collect it my self, please refund the amount I paid to you towards "handling" of registration.
3. If you can not refund the amount, please ensure you render the promissed service of door step delivery of RC book at the earliest.


Rgds
Sarvesh Bisen.t