[Resolved] More Supermarket — Inappropraite behaviour at MORE stupermarket outlet | |
I visited the "More " store at DK Road Ameerpet Hyderabad. The address of the store is The store had an offer for Disinfectant S Ral 550 ml with 50% discount i.e. offer price was Rs 27.50 instaed of the marked price Rs 55/-. This was clearly labelled. The store person said the product was out of stock and the offer could be extended to the product with marked price Rs 45/-. This was reconfirmed at the billing cunter as well befor purchase. When the actual billing was done instaed of 50 % reduction on marked price to Rs 22.50, the offer price was Rs 36/- and the billing was done for Rs 36/-. When I asked the store person, he wwas veryunfriendly, arrognat and did not behave well. He also used to take it the product back and offer the price back. The language he used was impolite and harsh. Unable to bear the insult, I had to leave the store. The store people go scott free for saying one thing and doing another especially with respect to price of items and the customers end up paying the extra amount Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 5 Comments | |
Comments
This type of behaviour is seen comonly at MORE STORES...n i recommend the company to plz close dn such outlets or do change the complete staff asap..as this only leads to bad name..same incident happend wd me at more outlets, located at SHYAMNAGAR ROAD, Opp. Diamond City north kolkata-55...because the staff did nt had the change for Rs. 100 it was shameful on their part...n the way they bahaved gives cousomer the first impression to move to a consumer court..on asking for the company's customer care no. they simply refused n said we do nt keep such no. ...not only this they even did nt provide the store manager's no. ..n beahved in a ridiculous manner...request the concerned to take sever actions on such incidents...its really to hear such incidents from the customers nw n then...
Reply
I HAVE PURCHASE ONE 1.25 LT THUMPS UP FROM THE MORE STORE AT BULL TEMPLE ROAD BANGALORE THEY HAVE BILLED ME FOR 33/- WHERE AS IT WAS 21/- SHOWN AT THE THUMPS UP COUNTER THEN THEY CHECKED AT THE COUNTER AND TAKEN MY THUMPS UP BOTTLE AND BILL WITH CUSTOMER SERVICE DECKS THERE THEY RAISED CREDIT NOTE FOR DIFF. 12/- AND PAID ME THE DIFFERENCE 12/- RUPEES BUT NOT GIVEN THE THUMPS UP BOTTLE. EVEN I FORGOT TO ASK THE BOTTLE BACK AND CAME OUT. ONCE I REACHED MY PLACE AND CHECKED THE BILL I REMEMBERED THE THUMPS UP BOTTLE IS WITH CUSTOMER SERVICE COUNTER.
WE WENT BACK AND ASKED THE THUMPS UP BOTTLE THE NONSENSE FELLOW THERE SAID IT'S NOT POSSIBLE TO GIVE ANY THING TO LEFT WE ARE NOT RESPONSIBLE FOR YOUR MISTAKE.
THE WHO WAS THERE AT THE COUNTER AS TAKEN THAT THUMPS UP BOTTLE TO HIS HOUSE.
EITHER WE WANT THAT THUMPS UP 1.25 LT BOTTLE OF OUR MONEY.
WE WENT BACK AND ASKED THE THUMPS UP BOTTLE THE NONSENSE FELLOW THERE SAID IT'S NOT POSSIBLE TO GIVE ANY THING TO LEFT WE ARE NOT RESPONSIBLE FOR YOUR MISTAKE.
THE WHO WAS THERE AT THE COUNTER AS TAKEN THAT THUMPS UP BOTTLE TO HIS HOUSE.
EITHER WE WANT THAT THUMPS UP 1.25 LT BOTTLE OF OUR MONEY.
i request more people to either employ gud n worthy employes instead of this dum sensls ones.. i was in d shop today while gng i showed a silk chclt which i bought some wr elz to d secrty he said u can tak it aftr my billing was done staff took me into d room n were humiliatin me thinking i shop lifted whn they asked d securty he said i dnt know.. n when i asled them to check d cc cam or bar codes they said they did nt know how to check them whn theu finaly checkd the expiry date they said it was not shop liftd. so u can leave.. aftr all dat humiliation how can i ever go ther.. ..
and the details of the store is more for you, yapral, hyderabad.
Card No> [protected]
CM No. [protected]
Staff: Sakthivel
Date: 29-May-2013
Trinetra Super Retail Ltd, Ashok nagar, ground floor plot no B.128,
A horrible experience in this shop, Ashok Nagar, Chennai Near Bus stop, Udhayam theater . The attendees was one who was billing and the 2nd man was putting inside a bag. The 2nd man was acting strange for some time. It was late night and the shop was almost empty. Once I came out with things and showed the bill to the watchman, watchman said he wants to check my hand bag since he didn't check it while going inside. It was bit irritating since I was getting late for home. But i gave my hand bag to him . and the 2nd man who was keeping everything in my bag while billing, came out and started checking the product bag again. While billing all my products there was a item whose Bar code was not generating, so they got another similar product and gave me. But the 2nd person kept 2 Item [1 with barcode generating item and another without barcode generating ] in my bag, I was busy in talking with my friend so didn't notice. In outside while checking he found 2 item while only 1 item has been billed. Now what I am trying to convey here is, this was a planned harassment trap to me by the 2nd person . But the reason is unknown.
Because 1. while he found 2 item, he immediately said there are 2 items taken in 1 bill entry, while the bill was in my hand that time. without checking with and seeing the bill entries how he con-firmly said that immediately.
2. Then I said that you only kept inside the bag, so you are the responsible person for this. He replied I didn't keep any item. again he was questioning me when did I kept these things? which is a white lie.
3. I often come in this store but the watchman never checks my hand bag. same yesterday too he didn't check while entering . But the way he was checking it was not just checking, he was removing all my things from my handbag. Unless he was very sure he will find something in my bag nobody will search like this. and again the watchman lied that he called me while entering but I didn't listen and went inside without handbag checking. I was very disappointed and upset from the incident and right now also. I know it was done intentionally by the 2nd man who was keeping everything inside my bag but I seriously don't understand what happiness he got out of this, I don't even know him . I know I am in a hell India, where nothing happens without money or political power and profit. But normal citizen like me can convey via this way. I appreciate if from More management proper inquiry is taken. and of course, until that this shop will be a snake cave for me.
CM No. [protected]
Staff: Sakthivel
Date: 29-May-2013
Trinetra Super Retail Ltd, Ashok nagar, ground floor plot no B.128,
A horrible experience in this shop, Ashok Nagar, Chennai Near Bus stop, Udhayam theater . The attendees was one who was billing and the 2nd man was putting inside a bag. The 2nd man was acting strange for some time. It was late night and the shop was almost empty. Once I came out with things and showed the bill to the watchman, watchman said he wants to check my hand bag since he didn't check it while going inside. It was bit irritating since I was getting late for home. But i gave my hand bag to him . and the 2nd man who was keeping everything in my bag while billing, came out and started checking the product bag again. While billing all my products there was a item whose Bar code was not generating, so they got another similar product and gave me. But the 2nd person kept 2 Item [1 with barcode generating item and another without barcode generating ] in my bag, I was busy in talking with my friend so didn't notice. In outside while checking he found 2 item while only 1 item has been billed. Now what I am trying to convey here is, this was a planned harassment trap to me by the 2nd person . But the reason is unknown.
Because 1. while he found 2 item, he immediately said there are 2 items taken in 1 bill entry, while the bill was in my hand that time. without checking with and seeing the bill entries how he con-firmly said that immediately.
2. Then I said that you only kept inside the bag, so you are the responsible person for this. He replied I didn't keep any item. again he was questioning me when did I kept these things? which is a white lie.
3. I often come in this store but the watchman never checks my hand bag. same yesterday too he didn't check while entering . But the way he was checking it was not just checking, he was removing all my things from my handbag. Unless he was very sure he will find something in my bag nobody will search like this. and again the watchman lied that he called me while entering but I didn't listen and went inside without handbag checking. I was very disappointed and upset from the incident and right now also. I know it was done intentionally by the 2nd man who was keeping everything inside my bag but I seriously don't understand what happiness he got out of this, I don't even know him . I know I am in a hell India, where nothing happens without money or political power and profit. But normal citizen like me can convey via this way. I appreciate if from More management proper inquiry is taken. and of course, until that this shop will be a snake cave for me.