Show menu
Close
FAQ FAQ Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  Mother Dairy Ice Cream — Defective Ice cream

I bought Mango Marvel Ice cream (tub) of your company from Vijay Confectionary, Sector 6 Panchkula. Tel. No. 2564219 on 13th August 2010.
This ice cream is crystallized which is often the result of thawed and then reset ice cream and is not edible. After opening and tasting one scoop, we could see this fault. I took it to the shop and showed him this pack. He has agreed to our complaint and has kept back the pack without giving its replacement. He says that replacement can be done only by the company and we should be directly complaining to you
We are very fond of Mother Dairy Ice creams and buy it regularly. According to us, its taste scores over all other ice creams, especially strawberry crush.
Our this time experience is very unpleasant and need your attention. You need to keep check on the freezing system of the retailer whom you supply your products as it surely brings bad name to you.
The least expected from a company of your repute is a replacement.
Thanking you
Dr. O.N.Bhakoo PGI
356 Sector 6, Panchkula – 134109
Tel: Landline[protected]
Mobile. [protected]
ADVERTISEMENT
Complaint marked as Resolved Aug 13, 2020
Complaint comments  1 CommentShareTweet

Comments

Mother Dairy Ice Cream — Pista Hardcover inside ICe cream

I have purcahsed the Pist aKulfi icecream from our cafetaria vendor. while eating i found the hard outer cover of Pista inside the icecream due to which my left handside teeth got hurt.

19th July 2013 @ 11.30pm
Batch # S045X5

Regards,
ASif

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Mother Dairy
    Customer Care Service
    Customer satisfaction rating
    47%
    Complaints
    625
    Pending
    0
    Resolved
    276
    Mother Dairy Phone
    +91 12 0439 9501
    +91 12 0439 9500
    Mother Dairy Address
    A-3, Sector-1, Noida, Uttar Pradesh, India - 201301
    View Full Information
    ADVERTISEMENT