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[Resolved]  Motorola, Moto Store Shop No 24, Charni Road Mumbai — selling defective pieces

i just bought a moto razr phone from this shop with a bill. the phone has started giving me trouble after only 2 days. i went back to them after 3-4 days but they refused to exchange the piece and kept it with them for 3 to 4 days saying it was under observation. they were very rude to me when i asked them to change it. dont know what to do. help!
Complaint marked as Resolved Aug 14, 2020
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    Customer satisfaction rating
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    Motorola Mobility Phone
    +91 12 4413 1500 (India)
    +1 800 668 6765 (USA)
    Motorola Mobility Address
    12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City, Gurgaon, Haryana, India - 122002