[Resolved]  Motorola — Problem in EX119 Mobile

Address:

Bangalore, Karnataka

Hi, I've purchased Motorola EX119 Mobile on 9th October, 2011 at Sangeetha Mobiles, Bangalore .But within a span of 3 months, my mobile started giving trouble. EX119 is a touch as well as a Qwerty Mobile. Towards the ending of January, the touch was not working. The first half of the screen's touch was not working due to which I was unable to unlock my phone, Each time i receive a New Message or get a Missed call, I have to shut down my Mobile, restart it and check the New Message or the Missed call. Even if i need to make a New Call, i have to do it before the screen gets locked. Once it gets locked, I'm unable to unlock it as the Touch is not working. I've given it to repair on the 7th of February, 2012 to Fine One Solutions to Mr. Kailash ([protected]) regarding the same issue. They have informed us that it's a 2 days work and that they'll repair and give us back the mobile within 2 days. But the 2 days have prolonged to weeks.Upon getting vexed, we informed that we didn't wanted that mobile and that we'll take a New Mobile in place of it from the same shop.Then immediately within 2 days, they've got the mobile claiming that it's been repaired and is perfectly fine. The mobile was given back to us on the 23rd of February, 2012. But within 2 days the same problem has started all over again.On 26th February, 2012, I've called up to that person who has repaired my phone and informed him about the same. He said, he'll call the next day. But, till date, i.e., 11th March, 2012, I've not received any call from him. Now i don't want this mobile but instead want a replacement.

With Regards,
Jyothsna.