Motorola Slvr 7 — Poor voice quality

 
6 Reviews
India
 Mukesh Gupta
I have purchase one motorola slvr 7 in the month of Sept'07. Since then I am facing following problems in my above set :

1. Poor Voice quality

2. Volume is very low

3. Frequently low battery

Despite of our repeated e-mails since 30th march'08 to till date to your customer care service, no proper response has been given till now.

Mobile set no.[protected]
MQ4-4411F11 T675DP
FCC ID: IHDT56FPI
GSM L7 E196GM7BQR

I want free of cost replacement of my mobile set. In case no proper response has been received, i have no other option but to go to the consumer court for seeking help

regards

mukesh gupta
0091-[protected]
Complaint comments  5 Comments     Updated: Share0Tweet0

Comments

Motorlo-L7 — Poor Service

Dear Sir,

It's very sorry to say you that am using Motorola cell phone for last time and also advice others not to buy as well.Following are the reasons :

1)So many problems in phone with a year and 2/3 months
2)Poor customer service at your Gurgain servive station
Address :
M-47,Ground floor;OLD DLF Colony;Sec-14;Gurgaon
Job order no : GU/MO/07/06834;dted :13/10/07
3)No reponse through phone call at service station[protected]
4)Delay in handover.Committed :18/10/07.Till the dt. 28/10/07 not received.

I would suggest you to enquire in details and improve your after sales service ti get the customer satisfaction.

Regards,
saptarshi dutta
[protected]

Motorola L7 GSM Mobile — Poor Service

Sir/Madam,

My self Yogesh M. Raval, Give my Mobile for Service Purpose in your Jamnagar Service Station M/s Gamma System, City Arcade, Jamnagar. on 16.08.07.

They Give me Very Poor Service and also they Change Original Bord of Mobile, Now till date my Camera, Keypad & Sound System is faild.

My IMElin No. [protected], MSNin No. E19WHF6BQF Dtd. 16/08/07

What i do Now because the Service Centre is closed, & Other Service center person is not taking any kind of Responsibilites to repair my mobile.(In wattanty)

Pl waiting your Positive & Solutionable Reply ...

Thanking You,

Regards,

Yogesh M. Raval
M-[protected]

Motorola SLVR — Customer Service

Very poor customer service

I bought a motorola 15 August 2008. Actually the peice was defected when i bought it when we call it stopped working and the peice should get hanged. i went to my nearest motorola authorized center at Varad electronics, Vashi, Mumbai. They said they will be giving the phone within 2-3 days after reparing. Then i called they said they have send the peice to head office for reparing. But till date they have not given the cell, every day i call there they should answer call tommorrow. Now it has gone 2 week. pl. give a look to customer service. Very bad customer service.

My cell is still with them
pl. do the needfull
They spend so much on advertising. Pls spend on customer service.
Well, if the handset is sent to head-office(probably chennai), then it takes minimum of 15-20 days for the service. My phone repair was around 3 weeks. Hope u get back the phone soon

Motorola — Voice is terrific

My handset is motorola's c 117.The voice that we hear from the person sitting the other side becomes very noisy and disturbing.

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    Motorola Slvr 7 - Poor voice quality